Seoul Incheon airport (ICN)
Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.
Passenger Guide

Incheon International Airport (ICN), opened on 29 March 2001, is South Korea’s main air gateway and one of the world’s most important and award-winning connection hubs thanks to its efficiency and architecture. Located on an artificial island, it serves as the primary hub for Korean Air and Asiana Airlines. The airport offers an extensive network of direct international routes to key destinations across every continent, including cities such as Tokyo, Bangkok, Singapore, Los Angeles, New York, Paris, Madrid, London and Mexico City.
Official Website: airport.kr
Telephone: +82 1577 2600
Terminals
The airport complex features two state-of-the-art passenger terminals and a satellite building (Midfield Concourse), all operating 24 hours a day:
- Terminal 1: Handles operations for Star Alliance and OneWorld member airlines, as well as various low-cost carriers. It is connected to the Concourse by an underground train system (IAT).
- Terminal 2: Used mainly by Korean Air and SkyTeam alliance partners, including Asiana Airlines, which relocated from Terminal 1.
Both terminals are linked by free shuttle buses operating between 5:00 am and 12:00 am, with frequencies ranging from approximately 7 to 20 minutes depending on the time of day. It is also possible to travel between them using the Airport Railroad high-speed train (paid service) or via the internal Shuttle Train if you are within the technical transit area for connecting passengers.
Annual traffic (2025): 74.1 million passengers.
Information Desks
Information desks are located throughout the departures floors (Level 3) and arrivals floors (Level 1) of both terminals, with 24-hour service. In addition, the airport has tourist information offices located on the first floor and in the Ground Transportation Centre (B1), generally operating from 7:00 am to 10:00 pm, where multilingual assistance is provided regarding transport, hotels and attractions in Seoul and Incheon.
Location
The airport is located in the Jung-gu district, west of central Incheon, on land created artificially between Yeongjong and Yongyu islands, 52 km (32 miles) west of Seoul.
See MapParking services at Seoul Incheon airport (ICN)
The airport features an automated and monitored parking system with capacity for thousands of vehicles, distributed across specific areas according to length of stay and proximity to the terminals.
Short-term Parking
A multi-storey building directly connected to the terminals through walkways on the underground levels and ground floor. Ideal for pick-ups, drop-offs and stays of less than 24 hours.
Long-term Parking
Located in outdoor areas further away from the main terminal buildings, this is the most economical option for travellers staying several days. To facilitate transfers, a free shuttle bus service connects these car parks with the terminals every 5 to 15 minutes, 24 hours a day.
Reserved Parking: There is a section dedicated exclusively to passengers wishing to secure a parking space before arriving at the airport. Entry and use of this area require prior electronic registration, which may be completed from a minimum of 4 hours before the planned arrival and up to 45 days in advance.
Valet Parking
The valet service operates 24 hours a day and allows passengers to hand over their vehicle at designated points so that airport staff can park it in secure areas (generally long-term parking).
- Terminal 1: The drop-off point is located on level B1 of the short-term car park (east side).
- Terminal 2: Located on level B1 of the short-term car park (west entrance).
Upon return, vehicles are collected from designated pick-up areas after payment of the service fee plus the parking charges.
Rates and Structural Benefits
Grace period: The first 10 minutes in any parking area are free of charge.
Special discounts: A 50% discount on parking fees is available for the following groups (subject to proof of eligibility):
- Compact vehicles (engine capacity under 1,000cc).
- Low-emission vehicles (electric and hybrid).
- Passengers with disabilities and national veterans.
- Families with two or more children (prior registration or official documentation required).
To check the estimated cost of your stay and available payment methods (including mobile payment and automatic machines), you can consult the official Incheon parking fees section.
Facilities for passengers with special needs
Incheon Airport provides comprehensive services for passengers with disabilities or reduced mobility. It is recommended to inform your airline of your specific needs at least 48 hours in advance to ensure appropriate assistance.
Assistance for Passengers with Reduced Mobility (PRM)
- Manual and electric wheelchairs: Available at the information desks. The electric wheelchair hire centre is located on the third floor of Terminal 1 (departures area, near check-in counter L).
- Autonomous transport vehicles (Air Ride): The airport operates autonomous and ergonomically designed transport vehicles to transfer passengers with reduced mobility from the information desk to the boarding gate.
- Lifts and adapted toilets: All airport areas are wheelchair accessible.
- Reserved parking: Dedicated parking spaces for passengers with disabilities in the airport car parks.
- Braille signage: Available in lifts and key areas.
- Accessible waiting room: Dedicated space for passengers with special needs.
Unaccompanied Minors
Children between 5 and 12 years old (depending on the airline and destination) travelling alone may use the unaccompanied minor service. Airport staff escort the child from the check-in desk to the boarding gate, where the airline crew supervises the minor during the flight. Upon arrival, an airport representative hands the child over to the designated adult.
Important: Each airline has its own policies and charges for this service. It must be requested in advance (generally at least 24–48 hours before the flight). Children under the age of 5 are not permitted to travel alone under any circumstances.
Psychological Stabilisation Room (Calming Room)
Incheon has recently opened South Korea’s first psychological stabilisation room, located on the third floor of Terminal 2 (duty-free area, near gate 231), within the lounge for passengers with transport-related vulnerabilities.
This space is designed for passengers with developmental disorders, panic disorder, dementia, or any traveller experiencing anxiety during the travel process. The room is equipped with soundproofing, adjustable lighting and sensory equipment (bubble tubes, fibre-optic curtains and projectors) to promote relaxation. Opening hours are from 7:00 am to 9:00 pm.
Latest updates: May 26, 2026
