Houston George Bush airport (IAH)

Official website fly2houston.com

Information phone: +1 281 230 3100.

Social media:

Terminals

The airport has 5 terminals (A, B, C, D, and E), open 24 hours.

Inter-terminal connection: the airport has two free train systems to connect terminals:

• Skyway: an elevated train operating in the secure area (post-security) that connects all terminals. It runs 24 hours a day with an approximate frequency of 2 minutes.
• Subway: an underground train operating in the public area (pre-security), connecting all five terminals and the Marriott Hotel. Hours: 3:30 a.m. to 12:30 a.m., with a frequency of 3 minutes.

Annual passenger traffic: 48.4 million passengers in 2024.

Information desks

Information desks are located in the baggage claim areas of Terminals A and C, in the corridor connecting Terminals D and E, and on the international arrivals level of Terminal E. These desks operate daily from 8:00 a.m. to 6:00 p.m. Additionally, passengers will find interactive information kiosks and a team of volunteers—identifiable by their red uniforms—throughout the airport to assist travelers.

 Location

The airport is located 23 miles (37 km) north of Houston, adjacent to the city of Humble.

Car rental agencies

Car rental counters are located in a separate facility, about 5 minutes from the terminals and accessible via courtesy shuttles. These depart every 5–10 minutes from outside the baggage claim area of Terminals A (door A115), B (door B103), C (door C105), and D (west curbside).

1. Alamo (Tel +1 888 233 8749 – 24 hours)
2. Avis (Tel +1 800 633 3469 – 24 hours)
3. Budget (Tel +1 800 218 7992 – 24 hours)
4. Dollar (Tel +1 800 800 4000 – 5:00 a.m. to 1:30 a.m.)
5. Enterprise (Tel +1 800 736 8222 – 24 hours)
6. Hertz (Tel +1 800 654 3131 – 24 hours)
7. National (Tel +1 888 826 6890 – 24 hours)
8. Payless (Tel +1 800 729 5377 – 6:00 a.m. to 11:00 p.m.)
9. Sixt (Tel +1 888 749 8227 – 5:00 a.m. to 12:00 a.m.)
10. Thrifty (Tel +1 877 283 0898 – 5:00 a.m. to 1:30 a.m.)
11. Zipcar (Tel +1 866 494 7227 – 24 hours)

Parking services at Houston George Bush airport (IAH)

The airport offers a variety of secure and convenient parking options for both short- and long-term stays. All facilities operate 24/7 and provide accessible spaces as well as charging stations for electric vehicles.

Terminal parking

Terminal Parking: Multi-level garages located directly next to each terminal (A, B, C, D, and E), offering the fastest and most convenient access to check-in and arrivals areas. They are ideal for short-term parking.

Valet Parking: Valet service is available for a more comfortable and time-saving experience. Drop-off points are located on the departures level of Terminals A, C, and E, with direct access to all terminals.

Economy options (long-term)

Ecopark & Ecopark2: These are the airport’s official economy parking lots. They offer covered and uncovered spaces at reduced rates. A free, eco-friendly shuttle bus service operates 24 hours a day, connecting the lots with all passenger terminals.

Additional services

Cell Phone Lots: The airport provides two free waiting areas where drivers can stay while waiting to pick up arriving passengers. Drivers must remain with their vehicle at all times. These areas are clearly signposted at the airport entrances.

Electric vehicle charging: EV charging stations are available in all terminal garages and in the Ecopark lots.

For detailed information on rates, real-time availability, and to make reservations, passengers are advised to visit the airport’s official parking website.

Facilities for passengers with special needs

George Bush Intercontinental Airport is designed to be accessible and offers a range of facilities for passengers with disabilities or reduced mobility. To ensure a smooth travel experience, passengers who require special assistance are advised to contact their airline at least 48 hours before their flight.

Assistance and wheelchairs

Wheelchair service is provided directly by the airlines. Passengers should request this service when making their reservation or by contacting the airline before traveling. Upon arrival at the airport, passengers should go to their airline’s check-in counter to coordinate assistance.

Accessible facilities

The airport facilities are equipped with the following features to ensure accessibility:

• Ramps and elevators in all areas.
• Accessible restrooms in every terminal.
• Reserved, accessible parking spaces in all garages and lots. Standard parking rates apply.
• Accessible ground transportation options, including airport buses and shuttles.

Service animals

Service animals are welcome throughout the airport. Designated Service Animal Relief Areas (SARA) are available both outside the terminals and in the secure area (post-security):

• Terminal A: Near gate A12 (secure area) and outside (public area).
• Terminal B:<