FAQs
Madeira (FNC) airport

The fastest option is the Aerobus, an express service that connects the terminal with Funchal city centre and the main hotel area. You can also use the regular routes of the SIGA network, which operate services to Machico, Santa Cruz and other parts of the island. Bus stops are located on the arrivals level.

The pick-up area is usually located near Level 0 (arrivals). We recommend following the specific instructions provided by the app when confirming your trip in order to locate the exact meeting point.

Yes, the airport offers free and unlimited Wi-Fi connectivity managed by VINCI Airports. Simply select the official network and follow the registration steps.

You can purchase tourist SIM cards at the post office (CTT) located on Level 0, at newsagents and convenience stores such as Relay in the public areas of the terminal, or at Vodafone.

Yes, a luggage storage service is available 24 hours a day. It is located on Level 0, near the arrivals area. It is ideal for securely storing your belongings if you have a long layover.

If you left an item on the aircraft, you should immediately contact your airline’s lost & found service. For items lost within the terminal, you must go to the Public Security Police (PSP) office or enquire at the airport information desk.

Yes, there are currency exchange offices operated by Unicâmbio in both the departures and arrivals areas. You will also find numerous Multibanco ATMs distributed throughout the terminal.

The airport has a First Aid Post located on Level 0, available for medical emergencies. Although there is no large commercial pharmacy, basic health supplies can be obtained at this medical post or at convenience stores within the terminal.