Lounges, facilities and services (FLR)

Vip Lounges at Florence airport (FLR)

Which are the Vip lounges at Florence airport (FLR) and how to access:

For passengers seeking a space of comfort and tranquillity before their departure, the airport offers an exclusive lounge that provides premium services and a relaxed atmosphere, away from the bustle of the terminal’s public areas.

Aeroporti VIP Club Toscana

It is located on the first floor of the departures area, after passing through security controls (airside area). Its modern and functional design makes it an ideal place to relax for both business and leisure travellers.

Opening hours: Open daily from 5:00 am to 9:00 pm.

Services:

• Selection of snacks, fresh bites and pastries.
• Bar offering hot and cold drinks, including Italian wines and spirits.
• High-speed Wi-Fi connection and workstations with power outlets.
• National and international newspapers and magazines in digital and printed formats.
• Flight information monitors with real-time updates.
• Air conditioning and comfortable seating areas.
• Fast Track: Lounge access usually includes priority access through the security checkpoint (subject to entry conditions).

Access Conditions:

• Holders of Priority Pass, LoungeKey, DragonPass or Diners Club memberships.
• Business class passengers of partner airlines (please check with the airline).
• Advance booking via the airport’s official website.
• Direct payment at the lounge reception (approximate fee of €45.00).

Facilities and other services

Finance and Connectivity

The airport provides cash machines strategically located throughout the terminal, as well as currency exchange offices operated by Forexchange in the arrivals area. To keep you connected, free Wi-Fi access is available across the entire airport.

Food and Drink

The food and beverage offering includes a selection of traditional Italian cafés, snack bars, and fast-food and gourmet restaurants. These options are available both in the public hall and in the boarding areas, allowing passengers to enjoy Tuscan cuisine before their flight.

Shopping and Duty Free

In the departures area, passengers have access to Duty Free shops offering a wide range of international products. In addition, the terminal features stores specialising in regional wines, Tuscan food products, Italian fashion, accessories, books and gifts.

Baggage Services

• Luggage Trolleys: Available free of charge in the parking areas and inside the passenger terminal.
• Lost Property: The office is located in the baggage reclaim area. To file a claim for items lost within the terminal, you must complete the official form available on the airport’s website.

Other Services

The airport offers a first aid clinic for medical emergencies, breastfeeding rooms and areas equipped for baby care. Although it does not have its own business centre, the nearby Novotel Firenze Nord Aeroporto hotel provides meeting rooms and conference facilities.