Auckland airport (AKL)

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  Passenger Guide


Auckland Airport, opened on January 29, 1966, is the busiest in the country and one of the most important in Oceania. It operates with domestic destinations and international flights to all continents.

Official Website:
Number of Terminals - 2 - Domestic Terminal (open Mondays through Fridays between 4:30 am and 11:00 pm and weekends from 5:00 am to 11:00 pm) and International Terminal (open 24 hours a day). A complimentary shuttle connects both buildings every 15 minutes between 5:00 am and 10:30 pm.
Annual passenger traffic: 21 million passengers went through it in 2018.
Tel: +64 9275 0789 / 0800 247 767. Information counters in the check-in hall and on levels 1 and 2 of the International Terminal, and next to gate 4 of the Domestic Terminal. On the ground floor of both terminals there are tourist offices (Tel +64 9275 6467 / 9256 8480). There are also volunteers in blue uniforms for assistance.


Auckland airport is located 21 km (14 miles) to the south of the city.

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Car rental agencies

There are car rental desks next to the Arrivals area of the International Terminal and on the ground floor of the multi-storey car park, in front of the Domestic Terminal.

Avis (Tel +64 9526 8366 - 4:00 am to 2:00 am)
Budget (Tel +64 9256 8448 - 4:00 am to 2:00 am)
Europcar (Tel +64 9275 0066 - 5:00 am to 1:30 am)
Hertz (Tel +64 9256 8692 - Mondays through Fridays from 5:00 am to 2:00 am, weekends from 5:00 am to 1:30 am)
Thrifty (Tel +64 9275 3014 - 5:00 am to 2:00 am)


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Parking services at Auckland airport (AKL)

There are short- and long-term car parks, in addition to two passenger pick-up areas (Wait Zones) 2 minutes away from the terminals, with 30 minutes of free stay. There are also spaces for bicycles and motorcycles and valet parking services next to both terminals. More information: Tel +64 800 247 767. Fees and reservations

Park & Ride - Low-cost parking available 24 hours a day, with shuttle service every 10-15 minutes.
A & C - Uncovered areas for short stays in front of the International Terminal. Complimentary 10 min.
D - Covered lot for long stays.
E, L, K - Outdoor, for long periods, with 30 min. for free.
M, S, O - Outdoor parking next to the Domestic Terminal.
R - Covered, for short stays, opposite the domestic area.


Facilities for passengers with special needs

If you should require special assistance or wheelchairs, notify your airline about your particular needs prior to your arrival. There are automatic doors, elevators, Braille signage, accessible drinking fountains and restrooms, and reserved parking spaces in front of the terminals. Travel to and from the airport can be arranged in advance with Dial-A-Ride (Tel +64 9625 5599), a specialist wheelchair vehicle shuttle service.

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Latest updates: June 06, 2019