Auckland airport (AKL)

Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.

 
 

  Passenger Guide

 

Auckland Airport, opened on January 29, 1966, is the busiest in the country and one of the most important in Oceania. It operates with domestic destinations and international flights to all continents.

Official Website: aucklandairport.co.nz
Number of Terminals - 2 - Domestic Terminal (open Mondays through Fridays between 4:30 am and 11:00 pm and weekends from 5:00 am to 11:00 pm) and International Terminal (open 24 hours a day). A complimentary shuttle connects both buildings every 15 minutes between 5:00 am and 11:00 pm.
Annual passenger traffic: 6.44 million passengers went through it in 2021.
Tel: +64 9275 0789 / 0800 247 767. Information counters in the check-in hall and on levels 1 and 2 of the International Terminal, and next to gate 4 of the Domestic Terminal. On the ground floor of both terminals, there are tourist offices. There are also volunteers in blue uniforms for assistance.

 Location

Auckland airport is located 21 km (14 miles) to the south of the city.

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Car rental agencies

There are car rental desks next to the Arrivals area of the International Terminal and on the ground floor of the multi-storey car park, in front of the Domestic Terminal.

Avis (Tel +64 9526 3256 / 800 284 722 - 5:00 am to 1:30 am)
Budget (Tel +64 9529 7784 / 800 283 438 - 5:00 am to 1:30 am)
Europcar (Tel +64 9275 0066 / 800 800 115 - 7:30 am to 10:30 pm)
Ezi Car Rentals (Tel +64 9275 0066 / 800 545 000 - 7:00 am to 9:00 pm)
Hertz (Tel +64 800 654 321 - Mondays through Fridays from 5:00 am to 2:00 am, weekends from 5:00 am to 1:30 am)
Thrifty (Tel +64 3359 2721 / 800 737 070 - 7:00 am to 10:00 pm)

 

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Parking services at Auckland airport (AKL)

There are short- and long-term car parks, in addition to two passenger pick-up areas (Wait Zones) 2 minutes away from the terminals, with 30 minutes of free stay. There are also spaces for bicycles and motorcycles and valet parking services next to both terminals. More information: Tel +64 800 247 767. Fees and reservations

Park & Ride - Low-cost parking with shuttle service to the Domestic Terminal, every 10 minutes between 3:30 am and 11:30 pm.
A - Uncovered area for short stays in front of the International Terminal.
D - Covered lot for long stays.
E, K, L - Outdoor, for long periods.
M, S, O - Outdoor parking next to the Domestic Terminal.
R - Covered, for short stays, opposite the domestic area.

 

Facilities for passengers with special needs

If you should require special assistance or wheelchairs, notify your airline about your particular needs prior to your arrival. There are automatic doors, elevators, Braille signage, accessible drinking fountains and restrooms, and reserved parking spaces in front of the terminals. Travel to and from the airport can be arranged in advance with Dial-A-Ride (Tel +64 9625 5599), a specialist wheelchair vehicle shuttle service.

 
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Latest updates: March 11, 2022