FAQs
Queenstown (ZQN) airport

The most economical option is the Orbus (Route 1) bus, which runs every 15 minutes during the day. It connects the airport with the city centre and Fernhill. It is recommended to purchase a Bee Card at the Paper Plus shop in the terminal to obtain a reduced fare compared to paying in cash.

Uber services operate at the airport. Once you have requested a ride, you should proceed to the designated "Rideshare" area, which is clearly signposted outside the arrivals area, across the short-stay car park.

Yes, Queenstown Airport offers 2GB of free Wi-Fi connection for 24 hours throughout the terminal for all passengers.

No, the Queenstown Airport terminal closes at night (approximately between 10:30 pm and 4:00 am) and passengers are not allowed to remain inside. There are various hotels in the Frankton area, just a few minutes away on foot or by transport.

You can purchase SIM cards for tourists at the One NZ and PaperPlus shops located in the arrivals area of the terminal. Both offer data plans specifically for visitors.

Yes, there are electronic lockers operated by Smarte Carte. They are located outside the terminal, near the Air New Zealand check-in area. Payment is made directly at the lockers by credit or debit card.

If you lose something in the terminal, you should go to the information desk or complete the lost property form on the official website. If the item was left on board the aircraft, you must contact the airline you travelled with directly.

Yes, you can use the Pick-up & Drop-off Zone free of charge for a quick stop. If you need more time, the main car park (Terminal Parking) offers the first 20 minutes free.