The fastest option is to use Line 11 (Airport Express) of the Shenzhen Metro. The station is located in the Ground Transportation Centre (GTC). The journey to Futian Station (the financial district) takes around 30 minutes and services operate from 5:52 am until midnight.
Ride-hailing services must collect passengers exclusively at Gate 15 of the Ground Transportation Centre (GTC). Follow the internal signage to reach this designated pick-up area.
If you cannot receive the verification SMS, you should look for the Wi-Fi self-service kiosks located throughout the terminal. There you can scan your passport to obtain a username and password for free internet access.
Yes, there is a luggage storage service operating 24 hours a day. It is located on the fourth level (departures area), near the end of Island A. You can also enquire there about lost property.
The airport has multiple currency exchange counters operating 24 hours a day in the international arrivals and departures areas. In addition, there are cash machines in the GTC and the main terminal accepting most international cards.
Yes, you can take a high-speed ferry from the Airport Ferry Terminal (connected by the M590 bus) to Hong Kong or Macau. Long-distance cross-border coaches also operate from the GTC through the various border checkpoints.
The airport offers a 15-minute free parking period across all parking areas (P1, P2, P3 and P4). If you exceed this time, the corresponding rate for the selected area will apply.