New Orleans airport (MSY)

Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.

 
 

  Passenger Guide

 
New Orleans airport (MSY)

Louis Armstrong New Orleans International Airport, opened on May 1946, is the largest in the state of Louisiana and one of the safest in the country. It operates with domestic flights and international destinations in Canada, Mexico, Panama, Honduras, the United Kingdom and Germany.

Official Website: flymsy.com
Number of Terminals - 1 - Open 24 hours a day.
Annual passenger traffic: 8.1 million passengers went through it in 2021.
Tel: +1 504 303 7500. Ground transportation information: Tel +1 504 303 7590. - FACEBOOK

There is a customer service centre on level 1 of the baggage reclaim hall, available from 8:00 am to 8:00 pm (Tel +1 504 303 7792).

 Location

The airport is located 16 km (10 miles) to the west of New Orleans.

 See Map

Car rental agencies

Car rental counters are located in a separate facility, which has a shuttle service that leaves every 5 minutes, 24 hours a day, from the long-term car park.

Alamo (Tel +1 800 462 5266 - 7:00 am to 0:00 am)
Avis (Tel +1 800 331 1212 - 5:00 am to 1:00 am)
Budget (Tel +1 800 527 0700 - 5:00 am to 1:00 am)
Dollar (Tel +1 800 800 4000 - 4:00 am to 1:00 am)
Enterprise (Tel +1 800 736 8227 - 7:00 am to 0:00 am)
Hertz (Tel +1 800 654 3131 - 6:00 am to 0:00 am)
National (Tel +1 800 227 7368 - 24 hours a day)
Payless (Tel +1 800 729 5377 - 9:00 am to 5:00 pm)
Thrifty (Tel +1 800 847 4389 - 6:00 am to 0:00 am)

 

Car rental search

Parking services at New Orleans airport (MSY)

There are short- and long-term sectors and charging stations for electric vehicles. More information: Tel +1 504 471 1301. Rates

Short-Term Parking Garage- Multi-storey facility connected to the check-in area through a walkway. The first 30 minutes have no charge.
Long-Term Parking Garage- Situated across from the Arrivals area, on the east side.
Surface Lot- Car park adjacent to the terminal, with 30 min. of complimentary parking.
Economy Garage- Low-cost lot with shuttle service around the clock. Credit cards only.

 

Facilities for passengers with special needs

The enclosure has ramps and adapted telephones for the hearing-impaired, lifts and accessible toilets. If you should require wheelchairs or special assistance, contact your airline in advance.

 
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Latest updates: June 09, 2022