Lounges, facilities and services at New Orleans airport

Passengers seeking extra comfort can access the following lounge facilities located within the terminal complex:

Airside (Post-security)

The Club MSY

Location: Level 3, immediately past the central TSA checkpoint, near the entrance to Concourse A.
Hours: daily from 4:00 am to 9:00 pm.
Amenities: fully upgraded facilities by Airport Dimensions, private shower suites, hot and cold buffet refreshments, full-service bar, workstations, high-speed Wi-Fi, and TVs. Maximum stay: 3 hours.
Access: Priority Pass, LoungeKey, and Diners Club members; online booking or single-visit day pass purchase at the door (USD 50.00). Children under 2 enter free.

Delta Sky Club

Location: Concourse C, adjacent to Gate 1.
Hours: daily from 4:15 am to 7:00 pm.
Amenities: culinary selections, complimentary premium bar, Wi-Fi connectivity, electrical charging points, and magazines.
Access: Delta Sky Club members, eligible Delta SkyMiles Medallion Platinum flyers, Delta One passengers, first or business class flyers on SkyTeam carriers, SkyTeam Elite Plus members, and American Express Platinum or Centurion cardholders.

United Club

Location: Concourse C, near Gate 7.
Hours: open daily from 4:00 am to 7:15 pm.
Amenities: light snacks, cocktails, bar service, personalized travel assistance, and Wi-Fi.
Access: United Club members, Air Canada Maple Leaf Club cardholders, Star Alliance Gold members, United Polaris and premium cabin international travelers, and active-duty U.S. military personnel with valid credentials.

Landside (Pre-security)

Military Lounge

Location: Level 3, in the public departures hall prior to the security screening gates.
Access: dedicated relaxation area reserved for active-duty military service members and their families.

Louis Armstrong New Orleans International Airport provides a wide array of passenger amenities located both before and after security screening.

Finance and Connectivity

• Wi-Fi Access: complimentary high-speed Wi-Fi available throughout the terminal.
• Power Charging: electrical power outlets and USB ports built into 50% of gate waiting seats and throughout dining venues.
• ATMs: cash dispensers located on Level 1 (public area) and on Level 3 (pre- and post-security).
• Cash-to-Card Kiosks (Ready Credit): situated on Level 3 to convert cash into prepaid Mastercard debit cards (USD 6 issuance fee; USD 1,000 maximum load). There are no traditional currency exchange booths in the terminal.

Dining

More than 40 dining options highlight the city's culinary heritage, including local favorites such as Café Du Monde, Leah's Kitchen, Shake Shack, MoPho, and The Munch Factory, alongside coffee shops, cocktail bars, and quick-service establishments throughout all concourses.

Retail and Souvenirs

Newsstands, bookstores, electronics outlets (InMotion), travel accessories, and New Orleans souvenir boutiques (Fleurty Girl, New Orleans Magazine News) in the central terminal area and along concourses.

Baggage and Lost & Found

For safety reasons, no luggage lockers or traditional left-luggage storage facilities are available in the terminal. At the Economy Garage, the Check 'N Fly remote baggage check-in service allows travelers on select airlines (American, Delta, United) to check bags starting at 4:00 am before taking the terminal shuttle. The airport Lost & Found office is located on Level 1 (near Door 6) and operates Monday through Friday from 8:00 am to 4:00 pm (+1 504 303 7790; or via online claim form). For items left behind at TSA security checkpoints, contact TSA Lost & Found at +1 504 463 2251.

Other Services

Private Mother's Rooms for nursing parents on each concourse, an interfaith meditation and reflection room, water bottle filling stations, and dedicated indoor pet relief areas.