MSYUpdated October 1, 2026

Frequently asked questions: New Orleans airport

New Orleans · United States

By

MSY · FAQs

Quick answers about New Orleans airport (MSY)

Questions about MSY

Answers to the questions travelers ask most about New Orleans airport (MSY). See also the airport guide for general information.

Yes, the terminal building remains open 24 hours a day year-round. Note that TSA security checkpoints close overnight after the last departing flight and reopen around 4:00 am, meaning overnight passengers stay in public landside areas on Level 1 or Level 3 during that window.
Free Wi-Fi is provided throughout the entire terminal complex. Additionally, roughly 50% of the gate waiting seats and most dining outlets feature built-in electrical outlets and USB charging ports.
Two public bus routes depart from Level 1 (Door 2, bays B4/B5): Jefferson Transit Line E1 (USD 2.00 to City Park Avenue) and RTA Route 202 Airport Express (USD 1.25 direct to the downtown Main Library Hub).
Official taxis operate curbside on Level 1 outside Door 7, with a regulated flat rate of USD 36.00 to the CBD or French Quarter (up to 2 passengers). Ride-sharing vehicles (Uber, Lyft, KreweCar) pick up at the middle curb on Level 1, between Doors 7 and 11.
Car rental companies are located in the Consolidated Rental Car Facility on the south campus. Dedicated free shuttle buses run every 5 minutes, 24/7, departing outside Level 1 (Door 9, outer curb).
The Short Term Garage maxes out at USD 26.00/day (first 30 min free), the Surface Lot at USD 20.00/day (first 30 min free), the Long Term Garage at USD 22.00/day, and the Economy Garage at USD 12.00/day. Valet Parking costs USD 36.00 daily.
Past security, passengers can visit The Club MSY (open to Priority Pass, LoungeKey, or day-pass buyers), Delta Sky Club (Concourse C), and United Club (Concourse C). On Level 3 pre-security, an active-duty Military Lounge is also available.
There are no public lockers or left-luggage storage counters due to federal security regulations. The Economy Garage offers Check 'N Fly remote early baggage check-in for select airlines (American, Delta, United).
Yes, MSY participates in the Hidden Disabilities Sunflower program. Travelers can request a free sunflower lanyard or wristband at the Customer Service Desk on Level 1 for discreet staff assistance.
Courtesy shuttles operated by Kenner and Metairie hotels pick up arriving guests at the Ground Transportation Center, located outside Level 1 (Baggage Claim, Doors 1 to 5).

More questions? Ask AERO, our 24/7 airport assistant.

German Giudici

Content written by

Creator of the Aeropuertos del Mundo website network since 2007.