Lounges, facilities and services at ORD Airport

 Vip Lounges at Chicago O'Hare airport (ORD)

  Which VIP lounges are at Chicago O'Hare airport (ORD) and how to access them

O'Hare Airport features an extensive network of airline and airport lounges across its terminals, providing tranquil environments, business workstations, and premium hospitality for eligible passengers and lounge access members.

Terminal 1

United Polaris Lounge

Location: Concourse C, near Gate C18.

Hours: 6:00 am to 9:00 pm.

Amenities: Full à la carte dining room, hot and cold gourmet buffet, private daybed quiet suites, luxury shower suites, and craft cocktail bar.

Access: Exclusive to long-haul international United Polaris business class travelers and Star Alliance long-haul international first and business class passengers.

United Club

Location: Three locations in Terminal 1: near Gates B6, B18, and C10.

Hours: Approximately 5:00 am to 9:30 pm / 10:00 pm daily.

Amenities: Complimentary light food and fresh salads, full-service bar, high-speed Wi-Fi, and workstations.

Access: United Club members, Star Alliance business class passengers, Star Alliance Gold members, and active-duty U.S. military personnel.

Terminal 2

United Club

Location: Concourse F, across from Gate F9 (near Gates E7/F3).

Hours: 5:00 am to 9:00 pm.

Amenities: Refreshments, specialty coffees, premium bar selections, and work desks.

Access: United Club members, Star Alliance business passengers, and Star Alliance Gold tier members.

USO Center

Location: Mezzanine level, landside (before security screening).

Hours: 9:00 am to 9:00 pm.

Amenities: Rest lounge, computers, complimentary snacks, TV lounge, and children's play area.

Access: Active-duty U.S. military members and their traveling families.

Terminal 3

American Airlines Flagship Lounge

Location: Concourse H/K crossover, near Gate H6/K6.

Hours: 5:00 am to 9:00 pm.

Amenities: Chef-crafted hot buffet dining, premium champagne and wine station, individual shower suites, and quiet relaxation areas.

Access: Flagship First and Business passengers on qualifying international flights, and oneworld Emerald and Sapphire elite tier members.

Admirals Club

Location: Three locations in Terminal 3: Concourse G (Gate G8), Concourse L (Gate L1/L2A), and Concourse H/K (Gate H6/K6).

Hours: 5:00 am to 10:00 pm.

Amenities: Light bites, complimentary drinks and full bar, shower facilities (in Concourses H/K and L), and business hubs.

Access: Admirals Club members, Alaska Lounge+ members, qualifying oneworld premium passengers, and eligible co-branded cardholders.

USO Center

Location: Concourse G, mezzanine level in the Rotunda.

Hours: 9:00 am to 9:00 pm.

Amenities: Quiet rest areas, refreshments, gaming consoles, and travel assistance for service members.

Access: Active-duty military personnel and their immediate dependents.

Terminal 5

Air France Lounge

Location: Concourse M, near Gate M17.

Hours: 5:00 am to 11:30 pm.

Amenities: French culinary buffet, curated wine and beverage bar, private shower suites, quiet work cubicles, and high-speed Wi-Fi.

Access: Air France and KLM business class travelers, SkyTeam Elite Plus members, and Priority Pass, LoungeKey, or Diners Club cardholders (capacity controls apply during peak Air France departure windows).

Delta Sky Club

Location: Concourse M, between Gates M11 and M14.

Hours: 4:30 am to 9:30 pm.

Amenities: Spacious 22,000 sq ft modern lounge, chef-curated hot food bar, full premium cocktail bar, private shower facilities, and airfield views.

Access: Delta Sky Club members, Delta One and SkyTeam business class travelers, and eligible American Express Platinum or Delta Reserve cardholders on qualifying Delta tickets.

LOT Polish Airlines Business Lounge

Location: Concourse M, upper level near Gate M18.

Hours: Operates according to transatlantic departures (generally 12:00 pm to 9:30 pm).

Amenities: Central European and continental buffet, bar service, shower suites, and Wi-Fi.

Access: LOT and Star Alliance business class travelers, Star Alliance Gold members, and contract airline premium passengers.

Swissport Lounge

Location: Concourse M, adjacent to Gate M18 (near Gate M13).

Hours: 6:00 am to 9:30 pm.

Amenities: Cold and warm snacks, beer, wine, soft drinks, and workstations.

Access: Priority Pass, LoungeKey, and Diners Club members, alongside business class travelers of partner international airlines.

Wingtips Lounge

Location: Concourse M, mezzanine level near Gate M19.

Hours: 8:00 am to 10:00 pm.

Amenities: Fresh snacks, hot soup station, complimentary beverages, charging stations, and runway views.

Access: Priority Pass, LoungeKey, DragonPass, and Diners Club memberships. Day passes are also available for purchase subject to space.

 Facilities and other services

Chicago O'Hare provides an extensive selection of retail, dining, financial, and wellness amenities tailored to transit and departing passengers.

Finances and Connectivity

• Wi-Fi: Complimentary high-speed wireless internet access is available throughout all terminals and concourses by connecting to the "Boingo Hotspot" network.
• Banking & ATMs: Full-service bank branches and 24-hour ATMs from major national institutions are stationed in all four passenger terminals.
• Currency Exchange: Currency exchange desks (Seaway Bank) operate landside and airside in Terminals 2 and 5.
• Device Charging: Integrated power outlets and dedicated charging stations are placed across boarding gate waiting areas.

Dining

A broad array of dining establishments includes full-service celebrity chef restaurants, Chicago craft beer bars, international fast-food chains, and gourmet coffee shops. While most outlets operate in line with daily flight banks, 24-hour convenience stores and Dunkin' coffee shops are open around the clock in key concourse hubs of Terminals 1, 2, 3, and 5.

View dining options at O'Hare

Shopping and Duty Free

Duty-free retail stores are located past security checkpoints across all passenger terminals. The retail selection also includes Hudson travel essentials, designer fashion boutiques, InMotion consumer electronics, cosmetics, and authentic Chicago souvenir shops.

View available retail stores

Baggage and Lost & Found

Notice on luggage storage: Due to federal security regulations enforced by the TSA, O'Hare Airport does not offer passenger lockers or luggage storage facilities within terminal buildings.

Lost property recovery is handled according to where the item was misplaced:

• Public terminal areas and ATS train: Contact the Chicago Police Department (CPD) at +1 773 686 2385 or visit upper-level police desks.
• TSA Security Checkpoints: Submit an online report through the official TSA Lost and Found claim form.
• Onboard aircraft or gate areas: Inquire directly with your airline.

Health, Wellness, and Other Amenities

• Medical Center: An urgent care outpatient clinic is located on the ticketing level of Terminal 2, open during standard weekday hours.
• Yoga Room: A quiet relaxation and yoga space is situated in the Terminal 3 Rotonda on the mezzanine level.
• Nursing Facilities: Private Mamava nursing pods and dedicated infant care stations are available throughout all concourses.
• Interfaith Chapel: Open for meditation and prayer on the Terminal 2 mezzanine level.
• Aeroponic Urban Garden: A modern 26-column aeroponic botanical garden and seating area in the Terminal 3 Rotunda.
• On-Site Hotel Health Club: The Hilton Chicago O'Hare directly opposite Terminal 2 offers day-use fitness club passes that provide travelers access to locker rooms, workout facilities, and showers.

View complete list of services and amenities