FAQs at Medellin (MDE) airport

The transportation service called "colectivo" is usually preferred by travelers who go alone or as a couple, since it is cheaper but at the same time safe as it is an authorized taxi with a fixed rate. They are white taxis shared between several people to lower costs. It represents the regular taxi fare (about 23 USD) but is divided among the passengers (up to 4 people). In the case of going as a family, both the bus and the regular taxi have the same rate and either of the two options are valid.

The Combuses company provides public bus service (called busetas) from the José María Córdova airport to Medellín and vice versa. It is the most economical option, although the least comfortable and safe. The cost of a single ticket is 10,500 COP and you can buy it directly from the driver. Learn more 

The Airport operates 24 hours a day.
You can call 4025110 extension 1512 to consult your concerns.

It has an important gastronomic variety, delicatessen and shops, as well as gardens to enjoy the outdoors. In turn, it has VIP lounges to make your wait more comfortable. If your wait is very long, you can consider resting in a nearby hotel. Keep in mind that although the airport is open 24 hours a day, most services such as restaurants, shops and VIP lounges are closed at dawn since they work during flight hours.

Yes, the Airport has free WiFi in the passenger terminal.
Network name: AeropuertoRionegro-JMC

Currently, the Airport does not have a locker or luggage custody service. This should be taken into account in case of having a long wait for a connecting flight.

If your luggage or personal effects were lost during the trip, you must claim it at the counter of the respective airline. If they were lost inside the airport terminal, you can contact the user service point, SAU, by calling 4025110 ext. 1512 or 9 to communicate directly with the operator. Also, you can go personally or write an email to [email protected] or fill out the form here.

The airport has ATMs of several banks, Easy Payment counter, and currency exchange agencies such as Global Exchange, Inter, Euroservicios and Sudivisa S.A.S

Farmacia Pasteur en el Hall principal – Local 51 y Droguería en Sala de abordaje internacional

The tourist information office is located on the first level, international arrivals. The travel agencies are in the main hall: Viajes Veracruz, Aviatur, Swiss Andina, Carlson Wagonlit Travel, BCD Travel, Travel Center.