List of Airlines at (MDE) airport

 

The following is a list of airlines serving Medellin international airport (MDE)

 

Aeroméxico

Tel: +1 800 952 0533 / +57 604 605 1780.
Office: First level – exit 3.

Air Europa

Tel: +57 604 607 1226 / 601 508 8262.
Customer service: central hall – second level.

American Airlines

Tel: +57 301 437 8606 / 601 508 5968.
Customer service: First level – exit 3.

Avianca

Tel: +57 604 444 3434 / 601 401 3434.
Customer service: central hall – second level.

Copa Airlines

Tel: +1 800 011 2600 / +57 601 320 9090.

EasyFly

Tel: +57 604 604 1290 / 601 414 8111.
Customer service: central hall – second level.

EZ Air

Tel: +57 301 294 3356.
Customer service: central hall – second level.

Jetair Caribbean

Tel: +57 310 222 7963 / 604 576 7915.

JetBlue

Tel: +1 800 915 6761 / +57 601 519 0294.
Office: First level – exit 3.

JetSmart

Tel: +57 601 348 9581.

LATAM

Tel: +1 800 094 9490 / +57 601 745 2020.
Customer service: central hall – second level.

SARPA

Tel: +1 800 042 3664.

Spirit Airlines

Tel: +57 604 448 5158 / 300 912 0761.
Office: First level – exit 4.

Ultra Air

Tel: +57 604 204 4135 / 601 580 1610 / 602 891 2780 / 605 385 1645.
Office: main hall - second floor.

Viva Air Colombia

Tel: +1 900 555 8989 / +57 601 604 4900.
Customer service: central hall – second level.

Wingo

Tel: +1 800 011 1115 / +57 601 307 8133.

 

Latest updates: October 12, 2022

What do you have to arrange with the airline?

Many passengers do not know who to consult or make a claim to some doubts that arise before or after traveling, or any inconvenience that may occur.
 
Listed below are topics that need to be consulted, coordinated or resolved directly with the airline.
 
  Check in procedure
 
  Documentation and visa required
 
  Baggage weight limits, restricted and prohibited Items
 
  Baggage and excess billing rates
 
  Requirements for minors traveling alone or without parents
 
  Special passengers needing prior coordination with the airline: people with disabilities, reduced mobility and pregnant women
 
  Lost, delayed or damaged baggage reclaim
 
  Possible flight's changes of date or cancellations
 
  Confirmation of flight schedules (departures or arrivals)
 
  Flight status report (for possible delays, cancellations, rescheduling)
 
  In case your airline reschedules your flight, coordinate with the company for possible compensation, due to extra nights accomodation, food, flight connection lost, etc.
 
Remember that it is always advisable to have a traveler's assistance insurance, in case the airline does not respond to any inconvenience that might happen (baggage lost or damaged, cancellation or flight delay, etc.)

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