Bogotá airport El Dorado (BOG)

El Dorado - Luis Carlos Galán Sarmiento International Airport (BOG), opened on December 10, 1959, is Colombia's main airport and a strategic connecting hub in Latin America. Located in Bogotá, it operates an extensive network of domestic and international routes, with major nonstop destinations including Madrid, Paris, Amsterdam, Frankfurt, Istanbul, London, Miami, New York, Mexico City, Panama City, Lima, Santiago, and Buenos Aires. In addition to being a key passenger gateway, it is one of the busiest cargo airports in the Americas.

Official Website: eldorado.aero

Phone: +57 601 266 2000

Social Media:

Terminals

The airport operates 24 hours a day and features two passenger terminals connected by a free shuttle bus service, which runs every 20 minutes between 4:00 am and 12:00 am:

• Terminal 1: The main terminal, handling all international flights and most domestic flights.
• Terminal 2: Also known as the Air Bridge (Puente Aéreo), it is dedicated exclusively to domestic operations by Clic Air and SATENA.

Annual Passenger Traffic (2025): 49.5 million passengers.

Information Desks

General information desks are available in Terminal 1 (Level 2, between Gates 5 and 6) and Terminal 2 (Level 1, next to Gate 2). In addition, the Tourist Information Point (PIT) is located in the international arrivals area of Terminal 1 and is open daily from 8:00 am to 8:00 pm. For telephone assistance, the nationwide toll-free number 01 8000 127400 is available.

 Location

The airport is located 12 km (7.5 miles) west of Bogotá's International Center, between the districts of Fontibón and Engativá.

Parking services at Bogotá airport (BOG)

The airport offers several parking areas that are open 24 hours a day, designed to accommodate short-term, long-term, and premium parking needs. All parking facilities are monitored around the clock and equipped with security surveillance systems.

Information and availability: You can check real-time occupancy and current rates on the official website.

Terminal 1

The main terminal features three parking areas, each designed for different needs and locations:

• Central Parking: The closest parking area to the departure and arrival entrances. To access it, follow the left lane from the main access road. It is primarily intended for short-term parking due to its high turnover.
• North Parking: Located on the northeast side of the terminal, it is ideal for passengers using the international arrivals area and for cargo terminal users.
• South Parking: Situated on the southwest side of the terminal, near the domestic arrivals area. This section is generally used for monthly parking plans and subscription services.

Terminal 2

This parking lot is located directly in front of the Terminal 2 building. It provides convenient access for passengers traveling on domestic regional flights operated by Clic Air and SATENA. It includes designated spaces for cars as well as a separate area exclusively for motorcycles.

Valet Parking

For added convenience, the airport offers a premium valet parking service. Authorized staff receive vehicles on Level 2 (Departures) of Terminal 1, next to Door 4. This service allows passengers to proceed directly to the check-in counters without having to search for a parking space.

Cargo Parking

Dedicated parking areas are available for cargo and logistics operations near the freight terminals. These facilities are primarily intended for transportation companies and customs brokers, although they also allow access for occasional cargo pick-up procedures.

Accessibility

All parking areas include designated accessible parking spaces for passengers with reduced mobility. These spaces are clearly marked and located close to pedestrian access points and elevators leading to the terminals.

Facilities for passengers with special needs

El Dorado International Airport is committed to inclusion and accessibility, offering adapted infrastructure and specialized services to ensure a comfortable and safe travel experience for all passengers, including those with reduced mobility, sensory disabilities, or specific medical conditions.

Assistance and Mobility

To ensure the availability of assistance services or wheelchair loans, passengers should contact their airline at least 48 hours before their flight. The airport provides the following facilities:

• Infrastructure: Access ramps, appropriately sized elevators, and accessible restrooms throughout Terminals 1 and 2.
• Parking: Designated accessible parking spaces located near the main entrances of the official parking facilities.
• ATMs: Accessible cash machines equipped with Braille keypads and audio guidance for visually impaired users.
• Inter-terminal Transportation: The free shuttle bus connecting Terminals 1 and 2 is equipped with wheelchair-accessible boarding platforms.

Hidden Disabilities (Sunflower Program)

El Dorado is a regional pioneer in implementing the Hidden Disabilities Sunflower program. Passengers with conditions such as autism, anxiety, or learning disabilities can request a complimentary Sunflower lanyard or wristband at the airport's information desks.

Wearing this identifier discreetly lets airport staff know that the passenger may need additional time, extra assistance, or specialized support while traveling through the terminal.

Nursing Rooms and Baby Care Areas

For families traveling with infants, the airport offers private and comfortable nursing rooms equipped for breastfeeding and diaper changing. These facilities are conveniently located in both the public areas and the domestic and international departure areas of Terminal 1.

Service Animals and Pets

The airport accommodates service animals and pets by providing pet relief areas equipped with artificial grass and cleaning systems. These facilities are located in the restricted areas beyond the security checkpoints in Terminal 1, allowing animals to rest before or after long flights.