Vip Lounges and other services
ANA Lounge - Two lounges situated across from gate 20 (5:40 am until the last flight) and by gates 1 and 15 (7:30 am to 11:00 pm). Workstations, newspapers and drinks. Access: with ANA Diamond Service, ANA Platinum Service and ANA Super Flyer Card membership, first or business class passengers from All Nippon Airways and Star Alliance airlines, Star Alliance Gold members.
Asuka Lounge - Available on the northern sector of Terminal 1, next to gate 11, from 7:30 am to 9:00 pm. Snacks, telephones, drinks, press, TV, computers, Wi-Fi. Access: by paying at the door.
Japan Airlines Sakura Lounge - On the south wing, next to gate 37, open from 7:00 am to 0:40 am. Wi-Fi, beverages, light snacks, newspapers and magazines. Access: with JMB Diamond, JGC Premier, JMB Sapphire and JAL Global Club membership, first or business class passengers from Japan Airlines and Oneworld airlines, Emerald or Sapphire members.
KAL Business Class Lounge - Situated on the third floor of Terminal 1, open from 7:00 am to 2:00 pm and from 3:30 pm to 7:05 pm. The maximum stay is 2 hours. TV, refreshments, beverages, telephones, fax, computers, air conditioning, newspapers and magazines, Wi-Fi. Access: with Priority Pass, Lounge Club, Diners Club, SkyPass Million Miler Club or Morning Calm Premium Club membership, first or business class passengers from Korean Air.
KIX Airport Lounge - Second floor of Terminal 1, open around the clock. Wi-Fi, complimentary drinks, magazines, cinema, massage chairs, business facilities, children's area, conference and meeting rooms, smoking lounge, showers. Access: by paying at the door.
Lounge Pacific - On the north wing, next to gates 12-13, open from 7:30 am until the last flight. Refreshments, telephones, beverages, newspapers and magazines, TV, computers, Wi-Fi. Access: by paying at the door.
Thai Royal Orchid Lounge - From 8:00 am to 12:30 pm and from 10:45 pm to 1:30 am, near gate 5 of Terminal 1. Food, drinks, TV, newspapers, magazines, Wi-Fi, computers, left luggage service. Access: with Thai Royal Orchid Plus Gold or Platinum membership, first or business class passengers from Thai Airways and Star Alliance airlines, Star Alliance Gold members.
Facilities and other services
The airport has a bank (weekdays from 9:00 am to 3:00 pm), ATMs, currency exchange bureaus (24 hours a day), postal, fax, copying and mobile phone services, VIP lounges, charging stations, public telephones, internet kiosks and free Wi-Fi access. There is a business center on the fourth floor of Terminal 1.
Food and Drinks- Both terminals have Japanese and international restaurants, cafés, bars and fast food outlets. McDonald's and Sukiya, on the second floor of Terminal 1, and Burger King and Matsuya, at the Aeroplaza, open 24 hours a day.
Shopping- There are duty-free shops in the International Departures areas, convenience stores, gifts, accessories, jewellery, handicrafts, cosmetics, books, toys, electronics.
Baggage- Free trolleys inside the terminales, the car parks and the train station. Porters available on floors 1 and 4 of Terminal 1, from 6:15 am to 10:30 pm (Tel +81 724 553 450). Secure luggage wrapping on the fourth floor of Terminal 1, from 7:00 am to 10:00 pm (Tel +81 724 553 358). Lockers inside the Aeroplaza, floors 2 and 3 of Terminal 1 and the first floor of Terminal 2. Left luggage service at the north and south ends of floors 1 and 4 of Terminal 1, between 6:15 am and 10:30 pm (Tel +81 724 553 454 / 568 701). Enquiries about missing baggage should be directed to the airport information center (Tel +81 724 552 500).
Other Services- Chidren's play areas, baby care facilities, medical and dental clinic, pet hotel, prayer rooms, showers, spas, smoking sectors, photo booths, pharmacies.