Hilo airport (ITO)

Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.


  Passenger Guide


HIlo international airport serves most of East Hawaii, including the districts of Hilo and Puna, and operates basically with flights to/from Honolulu international airport.

Official Website:
Number of Terminals - 1 -
Airlines: United, Hawaiian airlines
Annual passenger traffic:
Tel: +1 (808) 961-9300


The airport is located in Hilo, on the east side of the Island of Hawaii.

 See Map

What services does Hilo airport (ITO) facilities include

An ATM is located near the restaurant to the left of the Security Check Point.

Food and Drinks - Restaurant with local food, cold beverages and fruits.
Shopping -Jewerlies, Gift Shop, Newsstand
Baggage - Baggage carts are available for rent at the airport baggage claim and curbside in Lobby 4. Lost and Found Office is located on the second level on the west end of the General Lyman Terminal Building.
Other services -  family restrooms. 


Accommodation near Hilo airport (ITO)

Hilo Reeds Bay Hotel (1.8 km), Arnott's Lodge & Hiking Adventures (1.8 km)


  Booking accommodation


Public and private transportation

Taxis - There are several taxi cab companies that currently service Hilo International Airport. There is a designated exclusive taxi lane for queuing in front of the Baggage Claim Area. See rates

Shuttels - Pre-arranged Ground Transportation service - SpeediShuttle, LLC Toll Free: 1-877-242-5777 - Local: (808) 242-7777

Other shuttle services include: Harper’s (808) 969-1478 or (800) 852-9993 / Enterprise (808) 934-0359


Car rental agencies

The major car rental agencies are on site and their desks are located on the ground level across the street opposite the Terminal.

Car rental search

Parking services at Hilo airport (ITO)

An open air parking area is located in front of the terminal building.

The first 15 minutes are free of charge. Then you have rates from half hour up to 24 hours.


Parking stalls reserved for use by electric vehicles are available in the main public parking lot. 

A Cell Phone waiting area is available.

Accessible parking spaces are conveniently located in the public parking lot directly across the Terminal Building.

See rates


Facilities for passengers with special needs


Text Telephones for persons who are deaf and hard of hearing are available 


TRS is available statewide.  In Hawaii you can make a local TRS call by dialing 711.


Taxicab services are available outside the Baggage Claim area. Persons using collapsible chairs will be assisted by the drivers.


Upon request, airlines will provide assistance to passengers with special needs through their Skycap (porter) services. Skycaps affiliated with your airline can provide assistance with public transportation and also boarding and disembarking at your gate. 


Accessible parking spaces are conveniently located in the public parking lot directly across the Terminal Building.

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Latest updates: August 30, 2019