Lounges, facilities and services (ITO)

Vip Lounges at Hilo airport (ITO)

Which are the Vip lounges at Hilo airport (ITO) and how to access:

Lounges in the Departures Area

Hawaiian Airlines Premier Club

Location: Northwest corner of the departure lounge on the ground floor, below the Gate 6 area past TSA security.

Hours: Open according to Hawaiian Airlines scheduled departures.

Services: Air-conditioned seating, high-speed Wi-Fi, local Lion Coffee, assorted teas, soft drinks, light snacks, newspapers, and power charging outlets.

Access: Hawaiian Airlines Premier Club members, Pualani Platinum and Pualani Gold elite members, and same-day First Class passengers traveling on Hawaiian Airlines or Alaska Airlines. This lounge is not affiliated with Priority Pass, DragonPass, or LoungeKey.

Facilities and other services

Hilo International Airport features an array of travel conveniences suited to its regional passenger volume:

Financial Services and Connectivity

• ATMs: Located in the central terminal area prior to the TSA security checkpoint.
• Wi-Fi: Complimentary wireless internet access is available throughout passenger terminal areas.

Dining

Grab-and-go food outlets, cafés, local Hawaiian dishes, fresh fruit, and cold beverages are available landside and airside near the gate areas.

Shopping and Souvenirs

Gift stores, newsstands, and traditional Hawaiian floral stands (such as Ah Lan's Lei Stand) offering handcrafted fresh flower leis and local jewelry.

Baggage Services

• Baggage Carts: Available for rent in the baggage claim hall and along curbside Lobby 4.
• Lost and Found: Managed by airport operations on the second level of the terminal. Due to security regulations, luggage lockers and left-luggage storage facilities are not available at the airport.

Additional Amenities

Accessible restrooms, family care facilities, and dedicated outdoor service animal relief areas.