Lounges, facilities and services (HAM)


VIP areas, business and financial installations, food, luggage, shopping and miscellaneous facilities in Hamburg airport (HAM)

Vip Lounges at Hamburg airport (HAM)

COVID-19 - Due to the current Coronavirus pandemic, the services and hours of the lounges may be subject to change as well as the capacity limit could be reduced. In turn, due to the changing situation, some rooms may even be temporarily closed.

 Which are the Vip lounges at Hamburg airport (HAM) and how to access:

Airport Lounge - It is situated on level 3 of the Airport Plaza and opens from 9:30 am to 10:00 pm (closed on Fridays). Maximum stay: 3 hours. Bar, snacks, TV, newspapers and magazines, private alcoves, workstations, internet access, rest area, smoking lounge, showers. Access: with Priority Pass, DragonPass or Diners Club membership, through online booking or by paying at the door (€25.00).

Emirates Lounge - Level 3 of the Airport Plaza, open from 3 hours before the flight departure until 30 minutes after. Showers, business centre, food, TV. Access: first or business class passengers from Emirates, Skywards Gold or Platinum members.

Lufthansa Lounge - Open Mondays and Tuesdays from 5:15 am to 8:00 pm, Wednesdays and Thursdays from 5:15 am to 8:45 pm, Sundays from 2:00 pm to 7:45 pm (closed on Fridays and Saturdays). Located next to gate A19 of Terminal 2. Snacks, TV, drinks, newspapers and magazines, smoking area, Wi-Fi. Access: with DragonPass, United Club or Air Canada Maple Leaf Club membership, first-class passengers from Lufthansa, Swiss International Air Lines and Star Alliance airlines, Miles & More HON Circle and Senator or Star Alliance Gold members, or by paying at the door (€39.00).


Facilities and other services

Hamburg airport (HAM)

The airport has currency exchange bureaus (1:00 pm to 9:00 pm), ATMs, post office, fax, photocopying and mobile phone services, VIP lounges, internet kiosks and Wi-Fi access free of charge for 24 hours. Conference rooms on level 3 of Terminal 2 and at the Radisson Blu hotel, located inside the grounds.

Food and Drinks

- A great variety of restaurants, coffee shops, fast food outlets, bars and bakeries is available throughout the terminals.


- Duty-free stores on level 1. There are also retailers selling souvenirs, clothing and accessories, jewellery, books, cosmetics, perfumes, newsagents, flowers, tobacco, electronics.


- Trolleys available in front of the terminals and the parking lots for €0.50-1.00. Porter service (Tel +49 405 075 2010). Luggage storage on level 1 of Terminal 2, from 4:30 am to 11:00 pm (Tel +49 405 075 3983). Secure wrapping on the Arrivals level of Terminal 1, from 9:00 am to 9:00 pm (Tel +49 405 480 3383). For enquiries about lost property, contact the information counter Mondays through Fridays from 1:00 pm to 8:00 pm (Tel +49 405 0750).

Other Services

- Showers, children's play areas, pharmacy, smoking cabins, casino, massage parlour, dental clinic, first aid, travel agencies, laundry, prayer room, water fountains, baby changing facilities.

Latest updates: January 09, 2022

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