Facilities at Hamburg airport (HAM)

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VIP areas, business and financial installations, food, luggage, shopping and miscellaneous facilities.

Vip Lounges and other services


Airport Lounge - It is situated on level 3 of the Airport Plaza and opens from 5:15 am to 9:00 pm. Maximum stay: 3 hours. Bar, snacks, TV, newspapers and magazines, private alcoves, workstations, internet access, rest area, smoking lounge, showers. Access: with Priority Pass, Lounge Club, DragonPass or Diners Club membership, through online booking or by paying at the door (€35.00).

Emirates Lounge - Level 3 of the Airport Plaza, open since 3 hours before the flight departure until 30 minutes after. Showers, business center, food, TV. Access: first or business class passengers from Emirates, Skywards Gold or Platinum members.

Lufthansa Lounge - Open from 5:00 am to 9:00 pm and located next to gate A19 of Terminal 2. Snacks, TV, drinks, newspapers and magazines, smoking area, Wi-Fi. Access: first class passengers from Lufthansa, Swiss International Air Lines and Star Alliance airlines, Miles & More HON Circle and Senator or Star Alliance Gold members, or by paying at the door (€39.00).


Facilities and other services

Hamburg airport (HAM)

The airport has currency exchange bureaus (5:45 am to 10:00 pm), ATMs, post office, fax, photocopying and mobile phone services, VIP lounges, internet kiosks and Wi-Fi access free of charge for 24 hours. Conference rooms on level 3 of Terminal 2 and at the Radisson Blu hotel, located inside the grounds.

Food and Drinks- A great variety of restaurants, coffee shops, fast food outlets, bars and bakeries is available throughout the terminals. Scoom, on the Arrivals level of Terminal 1, opens 24 hours a day.
Shopping- Duty-free stores on the Departures level. There are also retailers selling souvenirs, clothing and accessories, jewellery, books, cosmetics, perfumes, newsagents, flowers, tobacco, electronics.
Baggage- Trolleys available in front of the terminals and the parking lots for €0.50-1.00. Porter service (Tel +49 405 075 2010). Luggage storage on level 1 of Terminal 2, from 4:30 am to 11:00 pm (Tel +49 405 075 3983). Secure wrapping on the Arrivals level of Terminal 1, from 9:00 am to 9:00 pm (Tel +49 405 480 3383). For enquiries about lost property, contact the information counter from 6:30 am to 11:00 pm (Tel +49 405 0750; e-mail: [email protected]).
Other Services- Showers, children's play areas, pharmacy, smoking cabins, casino, massage parlour, dental clinic, first aid, travel agencies, laundry, prayer room.

Latest updates: April 18, 2019

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