Lounges, facilities and services (HAM)

Vip Lounges at Hamburg airport (HAM)

 VIP LOUNGE PASS *Please note that hours and access conditions may vary at any time.

 Which are the Vip lounges at Hamburg airport (HAM) and how to access:

Airport Lounge – Located on level 3 of the Airport Plaza, open from 5:15 am to 9:00 pm. Maximum stay: 3 hours. Bar, snacks, TV, newspapers and magazines, private booths, workstations, Wi-Fi, rest area, smoking lounge, showers. Access: with Priority Pass, LoungeKey, DragonPass, Diners Club or LoungeMe membership, via online booking or by paying at the door (€45.00).

Lufthansa Lounge – Open from 5:00 am to 9:00 pm (Saturdays until 8:15 pm), located next to gate A20 in Terminal 2. Snacks, TV, drinks, newspapers and magazines, smoking area, Wi-Fi. Access: with United Club or Air Canada Maple Leaf Club membership, first class passengers of Lufthansa, Swiss International Air Lines and Star Alliance airlines, Miles & More HON Circle/Senator or Star Alliance Gold members.

The Emirates Lounge – Level 3 of the Airport Plaza, open from 12:30 pm to 3:00 pm and from 6:30 pm to 9:00 pm. Showers, business centre, meals, TV. Access: first or business class passengers of Emirates, Skywards Gold/Platinum members.  VIP LOUNGE PASS

Facilities and other services

The airport has a bank (8:00 am to 9:00 pm), currency exchange offices (9:00 am to 5:00 pm), ATMs, post office, fax, photocopiers and mobile phone services, VIP lounges, internet kiosks and free Wi-Fi access for 24 hours. Conference rooms are located on level 3 of Terminal 2 and at the Radisson Blu hotel, located on-site.

Food and Drink

A wide variety of restaurants, cafés, fast food outlets, bars and bakeries are available throughout the terminals.

Shopping

Duty-free shops on level 1. There are also stores selling souvenirs, clothing and accessories, jewellery, books, cosmetics, perfumes, newspapers and magazines, flowers, tobacco, electronics.

Baggage

Trolleys available in front of the terminals and in the car parks for €0.50-1.00. Porter service (Tel +49 40 5075 2010). Protective luggage wrapping on the Arrivals level of Terminal 1, from 9:00 am to 9:00 pm (Tel +49 40 5480 3383). Luggage storage on level 1 of Terminal 2, from 4:30 am to 11:00 pm (Tel +49 40 5075 3983). For lost property enquiries, contact the information desk from Monday to Friday between 9:00 am and 4:00 pm (Tel +49 40 50750; online form).

Other Services

Showers, children’s play areas, pharmacy, smoking booths, casino, massage lounge, dental clinic, first aid, travel agencies, laundry service, prayer room, water fountains, baby changing facilities.

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