FAQs
Cozumel
(CZM) airport
Answers to the Frequently Asked Questions about Cozumel airport (CZM)
What are the terminals, contact information and location?
Which flights depart today?
Which flights arrive today?
Which car rental companies operate at the airport?
What services, facilities and lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
What accessibility services and facilities are available?
What airlines serve the airport?
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More Specific Frequently Asked Questions
No. The passenger terminal closes at night once the day's final scheduled commercial flight has arrived or departed (typically between 20:00 and 22:00) and reopens at approximately 06:00. Airport security does not allow passengers to remain inside the building overnight, so you must book accommodation on the island.
Only concessioned airport shuttle vans are authorized to pick up passengers inside the federal airport zone. Standard island taxis may drop off departing passengers, but are strictly prohibited from picking up arriving travelers on site. To catch a local street taxi at standard island rates, you need to walk roughly 200 meters out to Boulevard Aeropuerto.
No. Ride-hailing app drivers are not legally permitted to pick up passengers on federal airport property.
The San Miguel ferry pier (Muelle Fiscal) is located just 3 km from the airport (under a 10-minute drive). You can reach the dock by airport shuttle van or by taking a taxi from the street outside. From there, regular passenger ferries to Playa del Carmen operate continuously throughout the day.
Yes. Free wireless internet (Wi-Fi) is available for travelers throughout the public concourse and the departures lounge.
Yes. The Caral VIP Lounge is located in the airside boarding area across from gates 5 and 6. Access is available for members of Priority Pass, LoungeKey, and Diners Club, as well as through online pre-booking or on-site day-pass purchase at reception.
No. For security reasons established by airport operator ASUR, there are no left-luggage lockers or baggage holding facilities inside the terminal.
The arrivals transit corridor features counters and customer service points for Alamo, Avis, Budget, Dollar, Fox, Hertz, Isis Rent a Car, and Mex Rent A Car, usually operating from 08:00 to 20:00.
AERO, our 24/7 airport assistant.
Latest updates: October 15, 2026
Booking accommodation
General Information
Departures
Arrivals
Car Hire
Facilities and Lounges
Transportation
Hotels
Parking
Disabled Passengers
Airlines
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