FAQs
Jakarta (CGK) airport
Answers to the Frequently Asked Questions about Jakarta airport (CGK)
What are the terminals, contact information and location?
What are today's scheduled Departures flights?
What are today's scheduled Arrivals flights?
What are the car rental companies that are at the airport?
What services, facilities and Lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The fastest option is the KAI Bandara train, which connects the airport with Manggarai station in the city centre in around 50 minutes. You can also take Damri buses, which serve various destinations such as Gambir station, although the journey may exceed 90 minutes depending on traffic conditions.
Yes, both apps operate legally. There are designated and clearly signposted meeting points known as "Grab Lounge" and "Gojek Pick-up Point" in the arrivals areas of Terminals 1, 2 and 3. Simply request your ride through the app and proceed to these dedicated areas.
You can use the Skytrain (Kalayang), a free automated train linking Terminals 1, 2 and 3 as well as the airport railway station. It operates from 4:00 am to midnight. Outside these hours, the airport provides free shuttle buses departing every 30 minutes.
You will find kiosks operated by providers such as Telkomsel and XL Axiata in the international arrivals halls of Terminals 2 and 3. Keep in mind that registering your passport and your phone's IMEI number is mandatory to activate a SIM card in Indonesia.
Yes, there are 24-hour luggage storage services. They are located in the arrivals area of Terminal 2 and on both the arrivals and departures levels of Terminal 3.
Yes, the airport offers free internet access. Simply select the official Wi-Fi network and follow the registration steps displayed on the welcome portal.
Yes, ATMs and currency exchange offices are available 24 hours a day in the arrivals areas of all terminals. It is advisable to carry some Indonesian rupiah (IDR) to pay for toll roads or small purchases.
Yes, the airport is open 24 hours a day. Terminal 3 is the most comfortable thanks to its padded seating and rest areas. If you prefer more privacy, you can choose one of the integrated transit hotels (Anara, Jakarta Airport Hotel) or the PassGo Digital Airport Hotel cabins.
Questions? For instant replies, chat with
AERO, our 24/7 airport assistant.
What are today's scheduled Departures flights?
What are today's scheduled Arrivals flights?
What are the car rental companies that are at the airport?
What services, facilities and Lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The fastest option is the KAI Bandara train, which connects the airport with Manggarai station in the city centre in around 50 minutes. You can also take Damri buses, which serve various destinations such as Gambir station, although the journey may exceed 90 minutes depending on traffic conditions.
Yes, both apps operate legally. There are designated and clearly signposted meeting points known as "Grab Lounge" and "Gojek Pick-up Point" in the arrivals areas of Terminals 1, 2 and 3. Simply request your ride through the app and proceed to these dedicated areas.
You can use the Skytrain (Kalayang), a free automated train linking Terminals 1, 2 and 3 as well as the airport railway station. It operates from 4:00 am to midnight. Outside these hours, the airport provides free shuttle buses departing every 30 minutes.
You will find kiosks operated by providers such as Telkomsel and XL Axiata in the international arrivals halls of Terminals 2 and 3. Keep in mind that registering your passport and your phone's IMEI number is mandatory to activate a SIM card in Indonesia.
Yes, there are 24-hour luggage storage services. They are located in the arrivals area of Terminal 2 and on both the arrivals and departures levels of Terminal 3.
Yes, the airport offers free internet access. Simply select the official Wi-Fi network and follow the registration steps displayed on the welcome portal.
Yes, ATMs and currency exchange offices are available 24 hours a day in the arrivals areas of all terminals. It is advisable to carry some Indonesian rupiah (IDR) to pay for toll roads or small purchases.
Yes, the airport is open 24 hours a day. Terminal 3 is the most comfortable thanks to its padded seating and rest areas. If you prefer more privacy, you can choose one of the integrated transit hotels (Anara, Jakarta Airport Hotel) or the PassGo Digital Airport Hotel cabins.
Questions? For instant replies, chat with
AERO, our 24/7 airport assistant.
What are today's scheduled Arrivals flights?
What are the car rental companies that are at the airport?
What services, facilities and Lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The fastest option is the KAI Bandara train, which connects the airport with Manggarai station in the city centre in around 50 minutes. You can also take Damri buses, which serve various destinations such as Gambir station, although the journey may exceed 90 minutes depending on traffic conditions.
Yes, both apps operate legally. There are designated and clearly signposted meeting points known as "Grab Lounge" and "Gojek Pick-up Point" in the arrivals areas of Terminals 1, 2 and 3. Simply request your ride through the app and proceed to these dedicated areas.
You can use the Skytrain (Kalayang), a free automated train linking Terminals 1, 2 and 3 as well as the airport railway station. It operates from 4:00 am to midnight. Outside these hours, the airport provides free shuttle buses departing every 30 minutes.
You will find kiosks operated by providers such as Telkomsel and XL Axiata in the international arrivals halls of Terminals 2 and 3. Keep in mind that registering your passport and your phone's IMEI number is mandatory to activate a SIM card in Indonesia.
Yes, there are 24-hour luggage storage services. They are located in the arrivals area of Terminal 2 and on both the arrivals and departures levels of Terminal 3.
Yes, the airport offers free internet access. Simply select the official Wi-Fi network and follow the registration steps displayed on the welcome portal.
Yes, ATMs and currency exchange offices are available 24 hours a day in the arrivals areas of all terminals. It is advisable to carry some Indonesian rupiah (IDR) to pay for toll roads or small purchases.
Yes, the airport is open 24 hours a day. Terminal 3 is the most comfortable thanks to its padded seating and rest areas. If you prefer more privacy, you can choose one of the integrated transit hotels (Anara, Jakarta Airport Hotel) or the PassGo Digital Airport Hotel cabins.
Questions? For instant replies, chat with
AERO, our 24/7 airport assistant.
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The fastest option is the KAI Bandara train, which connects the airport with Manggarai station in the city centre in around 50 minutes. You can also take Damri buses, which serve various destinations such as Gambir station, although the journey may exceed 90 minutes depending on traffic conditions.
Yes, both apps operate legally. There are designated and clearly signposted meeting points known as "Grab Lounge" and "Gojek Pick-up Point" in the arrivals areas of Terminals 1, 2 and 3. Simply request your ride through the app and proceed to these dedicated areas.
You can use the Skytrain (Kalayang), a free automated train linking Terminals 1, 2 and 3 as well as the airport railway station. It operates from 4:00 am to midnight. Outside these hours, the airport provides free shuttle buses departing every 30 minutes.
You will find kiosks operated by providers such as Telkomsel and XL Axiata in the international arrivals halls of Terminals 2 and 3. Keep in mind that registering your passport and your phone's IMEI number is mandatory to activate a SIM card in Indonesia.
Yes, there are 24-hour luggage storage services. They are located in the arrivals area of Terminal 2 and on both the arrivals and departures levels of Terminal 3.
Yes, the airport offers free internet access. Simply select the official Wi-Fi network and follow the registration steps displayed on the welcome portal.
Yes, ATMs and currency exchange offices are available 24 hours a day in the arrivals areas of all terminals. It is advisable to carry some Indonesian rupiah (IDR) to pay for toll roads or small purchases.
Yes, the airport is open 24 hours a day. Terminal 3 is the most comfortable thanks to its padded seating and rest areas. If you prefer more privacy, you can choose one of the integrated transit hotels (Anara, Jakarta Airport Hotel) or the PassGo Digital Airport Hotel cabins.
Questions? For instant replies, chat with
AERO, our 24/7 airport assistant.
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The fastest option is the KAI Bandara train, which connects the airport with Manggarai station in the city centre in around 50 minutes. You can also take Damri buses, which serve various destinations such as Gambir station, although the journey may exceed 90 minutes depending on traffic conditions.
Yes, both apps operate legally. There are designated and clearly signposted meeting points known as "Grab Lounge" and "Gojek Pick-up Point" in the arrivals areas of Terminals 1, 2 and 3. Simply request your ride through the app and proceed to these dedicated areas.
You can use the Skytrain (Kalayang), a free automated train linking Terminals 1, 2 and 3 as well as the airport railway station. It operates from 4:00 am to midnight. Outside these hours, the airport provides free shuttle buses departing every 30 minutes.
You will find kiosks operated by providers such as Telkomsel and XL Axiata in the international arrivals halls of Terminals 2 and 3. Keep in mind that registering your passport and your phone's IMEI number is mandatory to activate a SIM card in Indonesia.
Yes, there are 24-hour luggage storage services. They are located in the arrivals area of Terminal 2 and on both the arrivals and departures levels of Terminal 3.
Yes, the airport offers free internet access. Simply select the official Wi-Fi network and follow the registration steps displayed on the welcome portal.
Yes, ATMs and currency exchange offices are available 24 hours a day in the arrivals areas of all terminals. It is advisable to carry some Indonesian rupiah (IDR) to pay for toll roads or small purchases.
Yes, the airport is open 24 hours a day. Terminal 3 is the most comfortable thanks to its padded seating and rest areas. If you prefer more privacy, you can choose one of the integrated transit hotels (Anara, Jakarta Airport Hotel) or the PassGo Digital Airport Hotel cabins.
AERO, our 24/7 airport assistant.
Latest updates: June 9, 2026
Booking accommodation
General Information
Departures
Arrivals
Car Hire
Facilities and Lounges
Transportation
Overnight Stay
Parking
Disabled Passengers
Airlines
Departures
Arrivals
Car Hire
Facilities and Lounges
Transportation
Overnight Stay
Parking
Disabled Passengers
Airlines
Arrivals
Car Hire
Facilities and Lounges
Transportation
Overnight Stay
Parking
Disabled Passengers
Airlines
Disabled Passengers
Airlines
Airlines
Travel abroad? Forget roaming! Activate your eSIM in minutes
Airports in Indonesia