Where can I find general information, contact details and location of Brisbane airport (BNE)?

Details about terminals, statistics, general data, social media and airport location can be found at: https://www.airportsdata.net/airport-BNE/#datosgenerales

What facilities and services for passengers with reduced mobility are available at Brisbane airport (BNE)?

Accessibility services, special assistance and facilities for passengers with reduced mobility can be found at: https://www.airportsdata.net/airport-BNE/#pasajerosespeciales

Brisbane airport (BNE) — Airports Data

About the airport

Brisbane Airport (BNE), opened on 9 June 1928, is the main aerodrome in the state of Queensland and one of the most important in Australia. It acts as a key connection hub for the Asia-Pacific region. It operates numerous domestic flights and offers direct international routes to key destinations such as Auckland, Singapore, Dubai, Doha, Los Angeles, San Francisco, Vancouver, Tokyo, Seoul, Hong Kong, Taipei and various South Pacific islands.

Official Website: bne.com.au

Social media:

Annual traffic (2025): 24.2 million passengers.

Telephone: +61 7 3406 3000

Terminals and transfers

The airport has two passenger terminals open 24 hours a day: the Domestic Terminal and the International Terminal. Both buildings are physically separated.

For transfers between terminals, the free Terminal Transfer Bus operates approximately every 10 minutes between 4:00 am and 1:30 am. Additionally, the Skygate Loop service connects both terminals with the Skygate retail area (where hotels and shopping centres are located) during daytime hours. Passengers may also opt for the Airtrain to travel between terminals (paid service, except under certain airline agreements).

Location of information desks

The airport has traveller assistance staff (Ambassadors) identified by blue uniforms. The main desks are located at:

Domestic Terminal: Ground floor, central area (7:00 am to 7:00 pm).
International Terminal: Level 2, arrivals area (5:30 am to 12:00 am).

Location

The airport is located 13 km (8 miles) north-east of Brisbane city centre.

Airport map & meeting point Open in Google Maps

Airlines and terminals Aerlink Alliance Airlines Jetstar Link Airways National Jet Express Qantas Rex Airlines Virgin Australia Air Canada Air New Zealand Air Niugini Aircalin American Airlines Batik Air… Full guide → Getting to and from BNE Brisbane Airport offers a range of transport options that efficiently connect both terminals with the city centre, the Gold Coast, the Sunshine Coast and surrounding areas.… Full guide → Car rental For added convenience, Brisbane Airport features counters for the main car hire companies in both terminals. In the Domestic Terminal, service desks are located on Level… Full guide → Services and VIP lounges The airport offers a comprehensive range of services to ensure passenger comfort during their transit. Facilities include free Wi-Fi access in all public areas, charging stations… Full guide → Hotels and overnight stay Although there are no hotels located directly within the terminal buildings, the Brisbane Airport precinct offers several accommodation options situated within its operational and commercial areas… Full guide → Frequently asked questions The fastest option is the Airtrain, which connects the airport with Brisbane city centre in 20 minutes and continues to the Gold Coast. You can also… Full guide →

Parking

The airport offers a range of parking solutions tailored to the duration of your trip and each passenger’s budget. All official parking options are equipped with security systems, lighting, and continuous monitoring. It is recommended to book in advance via the official website to access discounted rates and ensure availability.

ParkShort

This option is ideal for those visiting the airport for less than 4 hours, whether to drop off or pick up passengers. At the Domestic Terminal, it is located on level 2 of the multi-storey car park, while at the International Terminal it is situated in the open-air ground-level area. Access to the terminals is provided via covered walkways (Skywalks).

ParkLong

Designed for trips lasting more than 4 hours or several days. These are located on the upper levels of the parking buildings (levels 5–9 of P1 and levels 1–6 of P2 at the Domestic Terminal, and levels 2 to 4 at the International Terminal). It offers a direct, weather-protected connection to the check-in areas.

ParkPremium

This is the closest and most convenient service for travellers using the Domestic Terminal. It is located on levels 3 and 4 of the car park, providing almost immediate access to the check-in counters via the main pedestrian bridge. This area features wider spaces and a prime location.

AirPark

Located in the central area of the airport complex, it is the most cost-effective alternative for long stays. It offers two options: AirPark Everyday (outdoor) and AirPark Undercover (covered). A free shuttle bus connects this car park with both terminals 24 hours a day, with a frequency of between 15 and 30 minutes.

ParkValet

Valet parking service available only at the International Terminal, on level 1 of the car park, just a few steps from the terminal. It is not guaranteed that the vehicle will be kept under cover (it may be moved to a secure outdoor area during peak times).

Park&Fly - Available only at the Domestic Terminal, on level 3 of the P2 car park. You leave your car in the designated area, hand over the keys to the staff, and they park it for you. Opening hours: from 4:00 am to 12:00 am. Online booking only.

Check rates and book parking

Special assistance

Brisbane Airport is designed to be an inclusive and accessible environment for all travellers, offering a wide range of services for people with reduced mobility, sensory disabilities or special needs. Passengers requiring personalised assistance are advised to contact their airline at least 48 hours in advance to arrange wheelchair use and support during boarding and disembarkation.

Mobility and Medical Assistance

The airport features adapted infrastructure including lifts with Braille signage, access ramps, moving walkways and accessible toilets throughout all public areas and boarding lounges. Medical Travel Companions services are available for passengers who require clinical assistance during their journey. At security and border control points, staff are trained to carry out respectful screening of passengers with mobility devices or medical implants.

Invisible Disabilities

The airport participates in the international Sunflower Lanyard programme. Passengers with non-visible disabilities, such as autism, dementia or hearing loss, can request this lanyard at information desks. This allows airport staff to discreetly recognise that the traveller may need additional time, clear communication or extra support while passing through the terminal.

Assistance Animals

Dedicated relief areas for assistance animals are available at strategic locations:

International Terminal: Level 3, after security screening.
Domestic Terminal: Level 2, in the Virgin Australia and Qantas boarding areas.

Travelling with Children

For families, the airport offers baby changing rooms equipped with microwaves and private nursing areas in both terminals. Children’s play areas are located throughout the boarding gates. Most airlines allow pushchairs to be taken to the aircraft door; it is recommended to confirm this with your airline at check-in.

Accessible Parking

All official car parks provide reserved spaces for disability permit holders, located as close as possible to terminal access points and the Airtrain. In addition, the Terminal Transfer Bus is fully accessible for wheelchair users.

Content written by German Giudici

Creator of the Aeropuertos del Mundo website network since 2007.