Edmonton airport (YEG)

Edmonton International Airport (YEG), opened on November 15, 1960, is one of Canada’s most important air terminals and the main connectivity hub for the province of Alberta. In addition to its extensive domestic flight network, it operates direct international routes to key destinations in the United States (such as Denver, Las Vegas, Minneapolis, Seattle, and Orlando), Mexico (Cancún, Puerto Vallarta), the Caribbean, and Europe (direct flights to Amsterdam and Reykjavik, as well as seasonal routes to Frankfurt).

Official Website: flyyeg.com

Phone: +1 780 890 8382

Social media:

Terminals

The airport features a single integrated passenger terminal operating 24 hours a day. The building’s layout allows smooth connections between the domestic and international departures areas (including the U.S. customs preclearance zone), making it easy to move throughout the facility on foot.

Annual traffic (2025): 8.1 million passengers.

Information Desks

On the arrivals level, opposite Door 7, there is a main information desk providing assistance from 8:00 am to 12:00 am. For assistance after security screening, there is a concierge desk in the central hall. In addition, white courtesy phones are distributed throughout the terminal for direct inquiries, and volunteer staff, recognizable by their blue uniforms, are available to assist travelers.

 Location

The airport is located opposite the city of Leduc, 30 km (19 miles) south of downtown Edmonton.

Parking services at Edmonton airport (YEG)

The airport offers several parking solutions tailored for both short- and long-term stays. All parking areas are monitored 24 hours a day and are connected to the terminal through covered walkways or complimentary shuttle services.

Parkade

This is the closest and most convenient option, located directly across from the passenger terminal. It provides direct access to the departures level through pedestrian walkways on level 3.

• Complimentary benefit: The first 10 minutes are free, ideal for quick stops.
• Executive Park: Located on level 3, it offers the widest parking spaces and the closest access to the pedestrian walkways.
• Electric vehicle charging: Charging stations are available on levels P3 and P4.

Value Park

This is the budget-friendly option for long-term stays within the airport grounds. It is an outdoor lot offering a complimentary shuttle service operating 24 hours a day, 7 days a week, connecting the parking area with the terminal in just a few minutes. The area includes heated shelters for waiting passengers and electric vehicle charging stations.

Priority Valet

For added convenience, the Valet Parking service allows passengers to leave their vehicle directly at the departures curbside. Staff members park the vehicle in a secure covered area. Upon return, the car will be ready for pickup at the same level. This service also offers additional options such as car washing and detailing.

Waiting Area (Park & Wait Area)

Free waiting area for those picking up arriving passengers. It is located one minute east of the terminal, at the corner of Airport Road and Airport Perimeter Road. Drivers are advised not to proceed to the terminal until the passenger is waiting at the curbside.

To check current rates, make discounted advance reservations, or verify parking availability, you can visit the official YEG parking website.

Facilities for passengers with special needs

Edmonton International Airport is designed to be an inclusive and accessible environment, offering a wide range of services and facilities for passengers with reduced mobility, hidden disabilities, families, and people traveling with service animals or pets.

Accessibility and Mobility

The terminal features adapted infrastructure including ramps, easily accessible elevators, Braille signage, TTY phones for passengers with hearing impairments, and accessible family restrooms. The airport also participates in the Hidden Disabilities Sunflower program; passengers with non-visible disabilities may request a sunflower lanyard or badge at the information desk (across from Door 7) to discreetly indicate that they may need additional assistance or extra time.

Assistance within the terminal: It is recommended to contact your airline at least 48 hours before departure to arrange wheelchair services and boarding or deplaning assistance. Assistance phones are available throughout the arrivals and departures areas to communicate directly with airport staff.

Accessible Parking and Transportation

The airport provides reserved parking spaces for passengers with disabilities in the Parkade (levels P1 and P2) and the Value Park lot. Shuttle buses connecting the Value Park parking area with the terminal are equipped with ramps or wheelchair lifts. In addition, authorized taxi and limousine services offer accessible vehicles that can be requested at the ground transportation counters.

Traveling with Children

To make traveling easier for families, the airport offers the following facilities:

• Nursing and care rooms: Private and quiet spaces equipped with changing tables, lounge chairs, and power outlets, located between gates 14 and 16 (after security) and near the observation deck on level 3 (before security).
• Play areas: Three children's play zones designed to keep kids entertained before their flight are located near gates 16, 68, and 88.
• Courtesy strollers: Available in various terminal areas to help transport young children to the boarding gates.

Pets and Service Animals

The airport is pet-friendly and provides designated relief areas for pets and service animals:

• Indoor relief areas: Located after security checkpoints, one in the domestic/international departures area (between gates 52 and 54) featuring artificial grass and a hose, and another in the U.S. departures area (near gate 88).
• Outdoor relief areas: Located outside Door 1 (beside the roadway) and in front of Door 3 (next to the parking area).

In addition, the Therapy Pets at YEG program deploys certified therapy dogs throughout the waiting areas to help reduce stress and improve passengers’ well-being during their time at the airport.