Where can I find general information, contact details and location of San Juan airport (SJU)?

Details about terminals, statistics, general data, social media and airport location can be found at: https://www.airportsdata.net/airport-SJU/#datosgenerales

What facilities and services for passengers with reduced mobility are available at San Juan airport (SJU)?

Accessibility services, special assistance and facilities for passengers with reduced mobility can be found at: https://www.airportsdata.net/airport-SJU/#pasajerosespeciales

San Juan airport (SJU) — Airports Data

About the airport

Luis Muñoz Marín International Airport (SJU), opened on May 22, 1955, is the main gateway to Puerto Rico and the airport with the highest passenger traffic in the Caribbean region. Located just a few kilometers from San Juan, it serves as a strategic connection hub between the Americas and Europe. It offers direct, regularly scheduled routes to international destinations such as Madrid, Bogotá, Medellín, Panama City, Santo Domingo, Mexico City, Toronto, and an extensive network of cities throughout the United States.

Official Website: aeropuertosju.com

Phone: +1 787 289 7240

Social Media:

Terminals

The airport operates through a single integrated main building divided into four terminal areas (A, B, C, and D). These areas operate 24 hours a day and are located within a short walking distance of one another:

Terminal A: Primarily dedicated to JetBlue operations and those of other domestic and international airlines.
Terminals B and C: Handle the majority of domestic and international flights operated by major network airlines.
Terminal D: Used primarily for regional operations and smaller-scale flights.

Annual passenger traffic (2025): 13.6 million passengers.

Information Desks

For passenger assistance, the airport has information desks on the second level of Terminals A and B. In addition, the Puerto Rico Tourism Company operates tourist information centers on levels 1 and 2 of Terminal C.

Location

The airport is located in the municipality of Carolina, 5 km (3 miles) southeast of the city of San Juan.

Airport map & meeting point Open in Google Maps

Airlines and terminals Air Sunshine - Anguilla, Dominica, Nevis, St. Maarten, Tortola, Virgin Gorda. Avelo Airlines - Concord, Lakeland, New Haven, Wilmington (DE). Contour Airlines - Check-in desks (departures… Full guide → Getting to and from SJU Uber and Lyft services are fully operational at the airport. To use them, you must request your ride through the mobile app after collecting your luggage.… Full guide → Car rental The car rental center is located on the first level of the multilevel parking garage, directly accessible on foot from the passenger terminals. Vehicle pickup and… Full guide → Services and VIP lounges Banking services: Banco Popular de Puerto Rico operates a full-service branch in Terminal D offering banking services and currency exchange from U.S. dollars to euros. ATMs:… Full guide → Hotels and overnight stay The airport offers the distinct benefit of on-site lodging within its terminal complex, complemented by an extensive hotel district in Isla Verde, less than 10 minutes… Full guide → Frequently asked questions You can use the AMA (Metropolitan Bus Authority) public buses. Routes T5 and D53 connect the terminals with Isla Verde, Condado, and Old San Juan, while… Full guide →

Parking

The airport offers multiple 24-hour secured parking solutions suited for both short-term visits and extended travel stays.

Parking Facilities

Multilevel Garage: A covered five-story parking structure located directly across from Terminals A, B, and C. It features round-the-clock surveillance, CCTV monitoring, and 61 designated valet parking spaces.
Cell Phone Waiting Lot: A temporary waiting area situated adjacent to Terminal A. It offers free parking for up to 45 minutes for drivers waiting to pick up arriving passengers; the driver must stay with the vehicle at all times.
SJU Park & Ride (The Mall of San Juan): An off-site satellite parking facility for long-term parking located at The Mall of San Juan. Advance booking is required via the JustPark app (a 5% service fee plus USD 0.65 processing applies). Includes complimentary shuttle bus service every 30 minutes directly to Terminals A and C (10–15 minute ride).

Important Considerations

Grace period: The first 15 minutes of parking in the multilevel garage are completely free of charge to facilitate quick passenger pick-ups and drop-offs.

Standard rates: Progressive fractional rates apply up to a first-day maximum of USD 26.75. Each subsequent 24-hour period is charged at a flat rate of USD 18.00 per day. For frequent flyers and monthly stays, a 30-day extended parking pass is available for approximately USD 290.00 to USD 299.00.

Rates updated as of October 24, 2026.

Payment and Tariffs

Automated payment machines accepting cash and major credit cards are located on levels 1, 2, 3, and 4 of the multilevel garage near elevator lobbies. For estimated parking fees, visit the cost calculator on the official airport website.

Special assistance

Luis Muñoz Marín International Airport complies comprehensively with the Americans with Disabilities Act (ADA) standards to provide smooth, accessible transit for travelers with special needs or disabilities.

Special Assistance Requests

Travelers requiring wheelchair service, guided escort, or boarding assistance should notify their airline at least 48 hours before departure.

Passengers with medical conditions, implants, or hidden disabilities who require personalized assistance through airport security checkpoints can contact TSA Cares at least 72 hours prior to travel for individualized guidance and coordination.

Infrastructure and Accessibility

The facility features access ramps, elevators, escalators, wide hallways, and fully accessible restrooms across all terminal levels. The multilevel parking garage features dedicated, marked accessible parking stalls situated next to elevators and main terminal access doors.

Hidden Disabilities Sunflower Program

The airport is officially enrolled in the international Hidden Disabilities Sunflower program. Travelers with non-visible disabilities can wear the sunflower lanyard to discreetly signal staff and security personnel that they may need extra time, patience, or assistance.

Lactation Suites and Family Amenities

Private, fully equipped lactation rooms are located on the second level of Terminals A, B, C, and D, providing nursing mothers with quiet, comfortable spaces past security checkpoints.

Service Animals and Pets

Dedicated indoor service animal and pet relief stations (Pet Relief Areas) with hygiene amenities are available in the airport boarding concourses.

Unaccompanied Minors

Airlines offer supervised escort services for minors flying without an adult. This service is typically mandatory for children aged 5 to 12 and optional for teenagers up to age 17, requiring advance documentation and early airport arrival.

Content written by German Giudici

Creator of the Aeropuertos del Mundo website network since 2007.