FAQs
San Jose (SJO) airport

The most economical option is to take TUASA buses, whose stops are located behind the parking lot, to the left of the main terminal. The trip to downtown San José takes between 30 and 40 minutes, with frequent departures between 4:00 a.m. and 10:00 p.m.

The Uber app operates at the airport. Recently, the option to request official orange taxis through the app has also been introduced. Pickup points are indicated in the app itself; keep in mind that some drivers may ask you to go to a location outside the terminal.

Yes, the airport offers free Wi-Fi access for a period of 3 hours. You must connect to the "Free SJO Wi-Fi" network. Once the free period expires, you have the option to purchase a premium paid service.

You can purchase tourist SIM cards at the telecommunications kiosks located in the international arrivals area, after passing through customs. Local operators such as Claro and Liberty often have sales points or vending machines available.

No, Juan Santamaría International Airport currently does not offer luggage storage, lockers, or baggage check services for security reasons. Passengers must keep their belongings with them at all times.

If you left something behind in the terminal, you should contact AERIS's Lost and Found office (the airport operator) by emailing [email protected]. If the item was left on an aircraft, you should contact your airline directly.

Yes, Global Exchange offices operate 24 hours a day in the baggage claim area and boarding lounges. You will also find ATMs at various locations throughout the terminal.

The food court has options that operate 24 hours a day, including some fast-food outlets. Most cafés in the boarding area open from 4:00 a.m. to serve passengers on the first flights of the day.