Greater Rochester airport (ROC)

Frederick Douglass - Greater Rochester International Airport (IATA code: ROC) is the fourth-busiest airport in the state of New York and the second-busiest outside the New York City metropolitan area. It serves Monroe County and the surrounding region with domestic flights to major hub cities across the United States.

Official Website: rocairport.com

Phone: +1 585-753-7020

Social Media:

Terminals

The airport features a single central passenger terminal building divided into two boarding areas (Concourse A and Concourse B). The public area of the terminal remains open 24 hours for waiting travelers, while TSA security checkpoints and check-in counters open early in the morning for departing flights.

Annual passenger traffic (2025): over 2.8 million passengers.

Information Booths

An information and visitor assistance booth is located in the central lobby, in the public area prior to security checkpoints.

 Location

The airport is located 3 miles (5 km) southwest of Rochester, in Monroe County, New York.

What services does Greater Rochester airport (ROC) offer?

The passenger terminal provides a variety of commercial amenities, dining venues, and traveler services both before and after the security checkpoints.

Finance and Connectivity

• Wi-Fi access: complimentary high-speed internet throughout the terminal building.
• ATMs: cash machines located across the terminal.
• Device charging stations: power outlets and USB ports situated in gate waiting areas for mobile devices.
• Business and meeting spaces: post-security business center near Concourse A offering individual conference rooms and quiet work areas, and an upper pre-security conference room at the east end of departures. Meeting room rentals can be arranged through airport administration at +1 585-753-7020.

Dining

Cafes, sports bars, pubs, fast food outlets, and local casual restaurants located in the public area and throughout Concourses A and B.

Shopping

Newsstands, souvenir shops, booksellers, and apparel stores. There are no duty-free shops at the airport, as all commercial flights are domestic.

Additional Services

• Children's play area: interactive play zones developed in collaboration with The Strong National Museum of Play, located on Concourses A and B.
• Interfaith chapel: located in the Baggage Claim area.
• Lost and found: managed through county airport authority security offices inside the terminal.

Accommodation near Greater Rochester airport (ROC)

There are no hotels or sleeping cabins located inside the passenger terminal building. However, accommodation options are available on airport grounds and nearby:

On-Airport Accommodation

The Fairfield Inn by Marriott Rochester Airport is located on airport property within walking distance of the main terminal.

Nearby Hotels with Shuttle Service

Several hotels located along Scottsville Road and Brooks Avenue, within 1.5 to 5 km (1 to 3 miles) of the airport, provide complimentary airport shuttle service for guests, including the Best Western Rochester Marketplace Inn (1.5 km away).

Public and private transportation

The airport is located 3 miles (5 km) southwest of downtown Rochester, with an estimated travel time by road of 10 to 15 minutes.

Public Transit Buses

The Regional Transit Service (RTS) operates regular bus service connecting the airport to downtown Rochester. The bus stop is located on the lower level roadway at the east end of the terminal. Timetables are available at the visitor information booth or by calling (585) 288-1700.

Taxis and Limousines

Taxi stands and pre-arranged limousine services are available outside the passenger terminal on the lower roadway.

Rideshare Apps

Rideshare services such as Uber and Lyft pick up passengers in designated zones located on the ground floor outside the terminal building.

Car rental agencies

Major car rental companies operate at the airport: Alamo, Avis, Budget, Enterprise, Hertz, and National.

Counter and Vehicle Locations

Customer service counters are located on the ground level of the terminal, adjacent to the Baggage Claim area. Vehicle pickup and return take place in the multi-level parking garage next to the terminal, accessible on foot by crossing the roadway through the east exit.

Parking services at Greater Rochester airport (ROC)

Airport parking facilities are operated by MAPCO Auto Parks, offering covered and open-air options for both short-term and long-term parking.

Parking Areas

• Garage Parking (covered): multi-level garage connected to the terminal, featuring the ROC-Parks LED parking guidance system and advance reservations (reference rate: USD 16.00 per day).
• Hourly Parking: short-term area ideal for drop-offs and pick-ups (USD 2.00 for the first hour, USD 24.00 per day).
• Weekly Parking (long-term): surface lot designed for extended stays (USD 12.00 per day or USD 72.00 per week).
• On-Airport Shuttle Parking (economy): budget-friendly lot serviced by a continuous complimentary shuttle bus to and from the terminal (USD 8.00 per day).
• Cell Phone Lot: free waiting area for drivers awaiting arriving passengers, equipped with Wi-Fi and electric vehicle (EV) charging stations.

View rates and book parking

Facilities for passengers with special needs

The airport provides facilities and services adapted for travelers with reduced mobility and special needs.

Special Assistance Requests

Wheelchair assistance and porter services (skycap) should be requested directly through the corresponding airline when booking or at least 48 hours prior to travel. For assistance navigating security checkpoints, passengers may contact the TSA Cares program.

Infrastructure and Accessibility

The terminal features access ramps, elevators equipped with Braille buttons and audible indicators, and ADA-compliant accessible restrooms with grab bars.

Accessible Parking

Dedicated accessible parking spaces are available in the parking garage, highlighted by blue sensor lights to make open spots easy to find.