FAQs
London (LCY) airport

The most efficient option is the DLR (Docklands Light Railway), whose station is integrated into the terminal. It offers direct connections to Bank (in the financial district) in 22 minutes and to Canning Town in just 7 minutes, where you can change to the Jubilee Line on the Underground. You can also connect to the Elizabeth Line at Custom House station for quick access to the West End.

Ride-sharing services such as Uber operate at the airport. The passenger pick-up point is located on Level 1 of the short-stay car park, just a few metres from the terminal exit.

Yes, the airport offers free and unlimited high-speed Wi-Fi. To use it, select the “LCY Airport Free Wi-Fi” network, complete the registration form, and accept the terms of use.

No. For security reasons and due to the compact layout of its facilities, London City Airport does not provide luggage storage services or lockers.

No. Due to environmental noise regulations, the airport has restricted operating hours. It is open Monday to Friday from 4:45 am to 10:00 pm, on Saturdays it closes at 1:00 pm, and on Sundays it operates from 10:30 am to 10:00 pm. Overnight stays in the terminal are not permitted.

If you lost an item inside the terminal, you must report it via the official NotLost form. If the item was left on board an aircraft, you must contact the relevant airline’s lost property department directly.

You will find Global Exchange currency exchange counters in the departure area and in the arrivals hall. There are also multi-currency ATMs located in public areas and after security control.