Krakow airport (KRK)

Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.

 
 

  Passenger Guide

 

Kraków John Paul II International Airport, opened in 1964, is the second busiest in the country. In addition to domestic flights, it operates international destinations in Europe, North Africa, the Middle East and the United States.

Official Website: krakowairport.pl

Number of Terminals - 1 - Open 24 hours a day.

Annual passenger traffic: 7.4 million passengers went through it in 2022.

Tel: +48 801 055 000 / 12 295 5800 - FACEBOOK

Information counters in the check-in area and the Arrivals Hall, available during flight hours. There is also a tourist office on the ground floor (Tel +48 12 285 5341).

 Location

Kraków Airport is located in the village of Balice, 11 km (7 miles) west of the city.

 See Map

Car rental agencies

Car rental counters are located on level 1 of the terminal.

  1. Autounion (Tel +48 881 220 320 / 551)
  2. Avis (Tel +48 22 113 9153 / 601 200 702 - Mondays from 8:00 am to 0:00 am, Tuesdays to Thursdays from 8:00 am to 10:30 pm, Fridays from 8:00 am to 10:15 pm, Saturdays from 9:00 am to 5:00 pm, Sundays from 9:00 am to 0:00 am)
  3. Budget (Tel +48 22 113 9100/9110 - Monday, Tuesday and Friday from 8:00 am to 8:00 pm, Wednesday and Thursday from 8:00 am to 6:00 pm, Saturday and Sunday from 9:00 am to 5:00 pm)
  4. CarFree (Tel +48 794 500 550)
  5. Car Net (Tel +48 601 803 803)
  6. Enterprise/Alamo/National (Tel +48 505 761 461 - 6:30 am to 1:30 am)
  7. Europcar (Tel +48 12 257 7900 - 8:00 am to 0:00 am)
  8. Flex To Go (Tel +48 22 122 8055 - 7:00 am to 11:00 pm)
  9. Hertz (Tel +48 12 285 5054 / 605 150 430 - 7:00 am to 11:30 pm)
  10. Kaisen Rent (Tel +48 76 727 9999)
  11. Panek (Tel +48 509 811 211 / 665 800 000 - Monday to Friday from 8:00 am to 10:00 pm, weekends from 9:00 am to 8:00 pm)
  12. Sixt (Tel +48 661 999 175 - weekdays from 8:00 am to 11:45 pm, Saturday from 9:00 am to 9:00 pm, Sunday from 9:00 am to 11:45 pm)
 

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Parking services at Krakow airport (KRK)

There are four parking areas within the premises. A Kiss & Fly area is also available next to the pavement of the main building and is free of charge for 8 minutes. More information: Tel +48 12 639 3456; e-mail: [email protected]. Prices and reservations

P1 - Multi-level facility in front of the terminal, connected by a pedestrian bridge.
P2, P3 - Open-air parking lots 40-100 metres away.
KRK Economic Parking - Low-cost sector 100 metres from the main building.

 

Facilities for passengers with special needs

The blue path is a system of signage and aid points that make it easier for disabled passengers to travel through the airport. Notify your airline of your particular needs at the time of booking. Shuttle services are equipped to accommodate wheelchair users. There are also designated parking spaces, access ramps, adapted telephones and toilets, accessible counters, special waiting areas and elevators. Unaccompanied minors between the ages of 4 and 12 will be escorted by airline staff through the check-in process, security and customs checks, and when boarding and alighting from the aircraft. More information: Tel +48 12 639 3064; e-mail: [email protected].

 
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Latest updates: August 18, 2023