KRKUpdated January 20, 2026

Frequently asked questions: Krakow airport

Krakow · Poland

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KRK · FAQs

Quick answers about Krakow airport (KRK)

Questions about KRK

Answers to the questions travelers ask most about Krakow airport (KRK). See also the airport guide for general information.

The fastest option is the Koleje Malopolskie train, which connects the airport with the central station (Kraków Glówny) in just 17 minutes. You can also take bus line 300, which operates an express service to the city centre.
For Uber, head to the dedicated pick-up point on Level 0 of the multi-storey car park (P1). Official Kraków Airport Taxi vehicles are located directly outside the arrivals hall exit.
Yes, the airport offers free and unlimited Wi-Fi throughout the terminal. Simply select the “KRK Free WiFi” network and accept the terms of use.
You can purchase SIM cards at the Relay or 1minute newsagents, located on Level 0 (arrivals) and Level 1 (departures). Please note that in Poland it is mandatory to register the SIM card with your passport or identity document at the time of purchase.
Yes, there are automated lockers available 24 hours a day. They are located in car park P2 (surface parking).
If the issue concerns checked baggage, you should contact your airline’s Lost & Found office in the baggage reclaim area. For items forgotten in the terminal, you can complete the official lost property form.
Yes, the airport has several currency exchange offices (Kantor) open 24 hours a day, as well as ATMs from different networks located both in the public area and in the boarding area.
Yes, there is a pharmacy located on Level 0 (public area), near the arrivals area, where you can purchase medicines and personal care products.

More questions? Ask AERO, our 24/7 airport assistant.

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