Columbus airport (CMH)

Official Website: flycolumbus.com

Phone: +1 614 239 4000

Social Media:

Terminals

The airport operates with a single, two-level passenger terminal open 24 hours a day (lower level for arrivals and baggage claim, upper level for departures and airline ticketing). Gate access is organized across three concourses:

• Concourse A
• Concourse B
• Concourse C

The three concourses are connected pre-security in the landside public area. However, they are not connected post-security airside; passengers needing to switch concourses must exit the secure area and be re-screened at the appropriate TSA checkpoint (checkpoints open daily at 4:15 am).

Annual Passenger Traffic (2025): 8.4 million passengers.

Information Points

Travelers can seek assistance at information booths located landside on both the ticketing and baggage claim levels, complemented by roaming volunteer ambassadors throughout the terminal.

 Location

The airport is located 10 km (6 miles) east of downtown Columbus.

Car rental agencies

Car rental services at Columbus Airport are consolidated on the ground floor of the parking garage facility (CONRAC).

Rental Companies and Desks

Service desks, vehicle pickup, and key return are all located on the ground level of the Parking Garage, which is reachable on foot via the terminal pedestrian walkways or by boarding the complimentary Rental Car Shuttle. Operating brands include:

• Alamo (Monday to Saturday from 5:00 am to 1:30 am, Sunday from 5:00 am to 0:00 am)
• Avis (5:00 am to 2:00 am)
• Budget (5:00 am to 2:00 am)
• Dollar (5:00 am to 2:00 am)
• Enterprise (Monday to Friday from 7:00 am to 11:00 pm, Saturday from 9:00 am to 7:30 pm, Sunday from 9:00 am to 11:00 pm)
• Hertz (Sunday to Friday from 5:00 am to 2:00 am, Saturday from 5:00 am to 11:00 pm)
• National (Monday to Saturday from 5:00 am to 1:30 am, Sunday from 5:00 am to 0:00 am)
• Thrifty (5:00 am to 0:00 am)

Parking services at Columbus airport (CMH)

The airport provides several on-site parking options directly connected to the terminal or linked via free continuous shuttles. Rates can be verified using the official parking calculator portal.

Parking Facilities

• Parking Garage: Covered six-story multi-deck facility connected to the terminal via climate-controlled bridges. Features short-term parking on level 4, long-term parking on levels 3 to 6, 20 EV charging stations on level 1, and Vohnt Car Care vehicle services on level 4.
• Shuttle Lots (Red Lot & Green Lot): Outdoor lots for extended parking, serviced by free 24-hour shuttles running every 15 to 18 minutes. The Red Lot includes 20 EV chargers.
• Valet Parking: Curbside drop-off service located along the departures/ticketing roadway.

Key Information

Grace Period: The Green Lot offers 1 hour of free parking, suitable for meeting arriving travelers.

Waiting Area (Cell Phone Waiting Lot): A free waiting lot located between the air traffic control tower and the terminal for motorists waiting for arriving passengers with luggage (vehicles must remain attended).

Notice: The former outdoor Walking Lot has been permanently closed to accommodate construction of the CMH Next new terminal expansion.

Facilities for passengers with special needs

John Glenn Columbus International Airport provides full accessibility infrastructure and dedicated passenger support programs.

Special Assistance Requests

Wheelchair escort and mobility boarding assistance must be requested directly through your operating airline at least 48 hours in advance. For security screening assistance, travelers can coordinate with TSA Cares by calling +1 855 787 2227 or emailing [email protected] at least 72 hours prior to travel.

Infrastructure and Accessibility

The terminal features level access ramps, automatic elevators, Braille signage, ADA-compliant restrooms, and accessible public telephones. Furthermore, all airport shuttle buses connecting to remote parking lots are equipped with wheelchair ramps and lifts.

Invisible Disabilities and Sensory Support

The airport participates in the global Hidden Disabilities Sunflower program through its Journey Care Kit, providing lanyards for travelers who may require extra patience or support. These can be requested 45 days in advance by contacting [email protected]. Additionally, blind or low-vision passengers can access the Aira navigation service free of charge on airport grounds.

Nursing Rooms

Private nursing suites equipped with comfortable gliders, sinks, and power outlets are located airside in Concourse A (near gate A2), Concourse B (near gate B32), and Concourse C (near gate C52), as well as landside in baggage claim next to carrousel 1.