Lounges, facilities and services at Bogotá airport El Dorado

El Dorado International Airport hosts an array of premium VIP lounges across its terminals, providing dedicated comfort, workspaces, and amenities for both domestic and international travelers.

Terminal 1 - International Concourse

El Dorado Lounge

Location: Terminal 1, international departures, opposite Gates A8 / A12.

Hours: Open 24 hours.

Amenities: Complimentary buffet, premium bar, showers, quiet relaxation areas, pre-Columbian Gold Museum replicas, children's play area, and golf simulator.

Access: Priority Pass, LoungeKey, DragonPass, American Express (Platinum / Centurion) cardholders, partner bank cards, or walk-in day pass purchase.

Avianca VIP Lounge International (Diamond & Gold)

Location: Terminal 1, Concourse A, Level 3.

Hours: Open 24 hours.

Amenities: Hot buffet catering, beverages, private showers, resting areas, high-speed Wi-Fi, and workstations.

Access: Avianca and Star Alliance Business Class passengers, LifeMiles Diamond and Gold members, Star Alliance Gold members, and Priority Pass members (subject to space).

LATAM VIP Lounge

Location: Terminal 1, International Concourse A, Level 3, opposite Gates A1/A34.

Hours: From 2:00 am to 12:30 am.

Amenities: International buffet, curated wine selection, showers, relaxation lounge, and business center.

Access: LATAM Premium Business passengers, partner business-class travelers, and LATAM Pass Black Signature, Black, and Platinum members.

Copa Club

Location: Terminal 1, International Concourse A, Level 2, opposite Gate A6.

Hours: From 4:30 am to 9:30 pm.

Amenities: Snack bar, cocktails, soft drinks, TV lounges, Wi-Fi, and business workstations.

Access: Copa Airlines and Star Alliance Business Class passengers, ConnectMiles PreferMembers, Star Alliance Gold members, and Priority Pass, LoungeKey, or Diners Club cardholders.

Terminal 1 - Domestic Concourse

The Lounge Bogotá

Location: Terminal 1, Domestic Concourse D, past security.

Hours: From 4:30 am to 11:00 pm.

Amenities: Snacks, beverages, comfortable seating, work cubicles, and Wi-Fi.

Access: Priority Pass, LoungeKey, and individual day-pass purchases.

Avianca VIP Lounge Domestic

Location: Terminal 1, Domestic Concourse D, Level 2.

Hours: From 4:00 am to 10:30 pm.

Amenities: Light refreshments, coffee, work areas, and Wi-Fi.

Access: LifeMiles Diamond and Gold frequent flyers and Star Alliance Gold passengers.

Terminal 2 (Puente Aéreo)

Harmony Lounge

Location: Terminal 2, general boarding lounge (Concourse G).

Hours: Open during the terminal's commercial flight operating hours.

Amenities: Coffee, refreshments, comfortable seating, Wi-Fi, and charging points.

Access: Priority Pass, LoungeKey, and day passes at the door.

Schedules updated as of November 4, 2026.

El Dorado International Airport features an extensive selection of services designed to provide comfort, connectivity, and practical conveniences to travelers passing through its terminals.

Banking and Connectivity

• ATMs: Cash machines situated across Levels 1 and 2 of Terminal 1 (public halls, arrivals, and departures), including Banco de Bogotá, Bancolombia, Davivienda, Banco Caja Social, BBVA, and Servibanca.
• Currency Exchange: Authorized 24-hour foreign currency exchange bureaus (such as Globo Cambio and Aerocambiar) located in public concourses as well as international arrival and departure areas.
• Wi-Fi: Complimentary basic internet connection is available by connecting to the WiFi Aeropuerto_El_Dorado network after completing a brief registration form. For streaming and higher bandwidth, a prepaid WiFi Premium service is available (rates: 1 hour for $15,000 COP; 2 hours for $25,000 COP; 4 hours for $35,000 COP; 1 full day for $49,000 COP).

Rates updated as of November 4, 2026.

Dining

A diverse range of dining establishments is available throughout the airport, from sit-down restaurants offering local and international fare to specialty coffee outlets (Juan Valdez, Starbucks), fast-food brands (McDonald's, Presto, Kokoriko), and bars. The main food court is situated on Level 3 of the public area in T1, and several eateries along the boarding piers operate 24 hours a day.

Shopping and Duty Free

Duty-free retail stores operated by Dufry and Attenza Duty Free are located in the international departure concourses. The terminal also features specialty shops selling Colombian coffee, emerald jewelry, local handicrafts, fashion brands, and bookstores.

Baggage Services

• Luggage Storage: 24-hour left-luggage storage facilities located on Level 1 of Terminal 1 (public hall, near Door 11) and opposite Door 2 in Terminal 2.
• Luggage Wrapping: Protective wrapping and sealing stations on Level 2 of Terminal 1, directly opposite the check-in counters.
• Lost and Found: Operated by OPAIN on Level 1 of Terminal 1, next to Door 1. Open daily from 6:00 am to 10:00 pm (email: [email protected]).

Health and Wellness

• Airport Medical Service (SMA): 24-hour emergency medical care and port health assistance on Level 1 of Terminal 1 (+57 601 439 7070 Ext. 5054 / +57 318 330 3382).
• Pharmacies: Branches of Droguería Colsubsidio and other pharmacy chains with extended operating hours in public areas.
• Vaccination Point: Health Ministry and Red Cross post in Terminal 1 administering required vaccines (such as yellow fever).
• Chapel and Multi-Faith Rooms: Quiet prayer space and Catholic chapel on Level 2 of T1, along the corridor to the international pier.

Other Specialized Services

The airport also features a public notary office, DIAN tax refund booths for international visitors, emotional support spaces, mobile charging stations, and dedicated pet relief areas.