Lounges, facilities and services (BOG)

Vip Lounges at Bogotá airport (BOG)

 VIP LOUNGE PASS COVID-19 - Due to the current Coronavirus pandemic, the services and hours of the lounges may be subject to change as well as the capacity limit could be reduced. In turn, due to the changing situation, some rooms may even be temporarily closed.

 Which are the Vip lounges at Bogotá airport (BOG) and how to access:

Avianca Sala VIP

Location: Located to the left after the boarding control, in Terminal 1.
Services: Computers, refreshments, drinks, Wi-Fi, TV, air conditioning, newspapers and magazines, showers, conference facilities.
Access: with Priority Pass, United Club or Air Canada Maple Leaf Club membership, executive class passengers from Avianca and Avianca LifeMiles Gold or Diamond, first or business class passengers from Star Alliance and Star Alliance Gold airlines, or by paying at the door (USD30.00).
Opening hours: It opens from Monday to Wednesday from 7:00 am to 4:00 pm and from 7:00 pm to 11:30 pm, Thursday and Friday from 7:00 am to 4:00 pm and from 8:00 pm to 11:30 pm, Saturdays and Sundays from 4:00 am to 11:30 pm. Only for domestic flights. Maximum stay: 3 hours.

Copa Club

Location: It is located near gate 45 of Terminal 1 and it is only available for international flights.
Services: Air conditioning, press, telephones, Wi-Fi, TV, snacks, drinks, conference facilities, fax.
Access:with Priority Pass, United Club or Air Canada Maple Leaf Club membership, ConnectMiles PreferMember Gold, Platinum or Presidential passengers, first or business class passengers from Star Alliance airlines, Star Alliance Gold members, or by paying at the door (USD59.00).
Opening hours: Open from 3:30 am to 8:30 pm.

El Dorado Lounge

Location: Across from gate 47 of Terminal 1, open 24 hours a day. Maximum stay: 6 hours.
Services:Cinema, games room, children's area, massage chairs, spa, computers, refreshments, showers, newspapers and magazines, telephones, Wi-Fi, TV, air conditioning, beverages, conference facilities, fax.
Access: with Priority Pass or Lounge Club membership, or by paying at the door (USD38.00).
Opening hours: 24 hours

Sala VIP LATAM

Location:Third floor of Terminal 1, in front of gates 34-35. Only for international flights.
Services: Air conditioning, drinks, Wi-Fi, TV, snacks, showers, newspapers, magazines.
Access: with Priority Pass or Lounge Club membership, business or premium economy class passengers from LATAM, LATAM Pass Premium, Comodoro Silver or Pass Black passengers, first and business class passengers from Oneworld airlines, Emerald or Sapphire members, or by paying at the door (USD40.00).
Opening hours: Open from 2:00 am to 0:30 am.

Sala American Express

Location: They are located in National Pier (78) and International (45)
Access: American Express card holders.
Services: Air conditioning, press, Wi-Fi, TV, sandwiches, buffet, drinks
Opening hours:
National Pier GATE 76 5:00 AM - 10:00 PM
International Pier GATE 45 6:00 AM - 10:00 PM

 VIP LOUNGE PASS

Facilities and other services

 Financial services

The airport has banks, ATMs (most in terminal 1), currency exchange bureaus (24 hours a day), VIP lounges and free Wi-Fi access.

 Eating and Drinking at Bogota El Dorado airport

There is a food court on the mezzanine level of the main terminal and another one inside the restricted area of the international building. Restaurants, pizza places, fast-food outlets, ice-cream stores, coffee shops and bars are available. Some of them are: Juan Valdez Café, Mc Donald's, Burger King, Mc Donald's, Dunkin Donuts, Starbucks Coffee, Subway, Sushi Tequila, Pastelitos, among others.

 Where to find the Duty Free and other shops

Duty-free shops are on floors 1 and 2 of the international terminal, souvenirs, handicrafts, flowers, jewellery, accessories, clothing, cosmetics, perfumes, electronics, tobacco, liquor, books. Some of them are: Bogotá Duty Free, Bogotá Dufry Shopping, Carolina Herrera, Columbia, Pandora, Sunglass Hut, among others, stand out.

 Where to find the left luggage services

A 24-hour left luggage service is available in the southwest area of the first floor.

 Luggage wrapping services at Bogota El Dorado airport

Secure wrapping services are on floors 1 and 2 of Terminal 1 (Tel +57 320 495 9730).

 Luggage carts services at Bogota El Dorado airport

Luggage carts are available free of charge. Only a deposit is paid which is then returned when the cart is returned. It is a self-service and can be found in the baggage claim areas.

 Lost and Found

The lost and found office is located on floor 2 of Terminal 1 and operates between 6:00 am and 10:00 pm (Tel +57 1 439 7070 ext. 5112; e-mail: objetosperdidosyolvidados@eldorado.aero; online form).

Other Services

- Pharmacies, travel agencies, hairdresser, medical clinic, chapel.