BIOUpdated November 21, 2025

Lounges, facilities and services at Bilbao Airport

Bilbao · Spain

By

Departures Arrivals
BIO · Lounges & services

VIP lounges at BIO

Which VIP lounges are at Bilbao airport (BIO), where they are and how to get in. See also the airport guide for general information.

The airport has two VIP lounges designed to provide passengers with a comfortable space and exclusive services before their flights.

Nervión VIP Lounge

Location: Mezzanine 2, boarding area.
Opening hours: 5:00 am to 10:30 pm. Maximum stay: 4 hours.
Services: Varied catering, daily newspapers and magazines, free Wi-Fi, rest and work areas, real-time flight information, air conditioning.
Access: Priority Pass, LoungeKey, DragonPass, Diners Club memberships, online booking or pay at the door (€47.20).

Urdaibai VIP Lounge

Location: Third floor, boarding area.
Opening hours: 5:00 am to 10:30 pm. Maximum stay: 4 hours.
Services: Buffet and bar, Wi-Fi, digital newspapers, television, printer, network adapters, work areas, kosher and halal food.
Access: Priority Pass, LoungeKey, DragonPass, Diners Club memberships, online booking or pay at the door (€44.60).

Opening hours and access conditions can change at any time. Check with the lounge before you go.

Lounge access with Priority Pass

Affiliate links: we may earn a commission at no extra cost to you.

Facilities and services

The airport offers a wide range of services designed to make passengers' wait more comfortable. Most shops and services are located on the boarding level.

Finance and Connectivity

There are ATMs from various networks and a post box. To stay connected, free Wi-Fi is available throughout the terminal via the Airport Free Wifi Aena network. Additionally, power outlets for electronic devices are distributed across the terminal.

Dining

You will find a wide and varied selection of dining options on level 3 of the terminal, including restaurants, fast food outlets, and cafés. Additionally, there is a café on level 1.

Shopping and Duty-Free

On the boarding level of level 3, you will find Duty-Free shops, as well as stores offering regional food products, clothing, accessories, newspapers, sweets, and gifts.

Baggage Services

  • Luggage protective wrapping: Available on level 3 (Tel: +34 653 444 747).
  • Lost & Found: Office on level 3 (Tel: +34 944 869 350; email: [email protected]).

Family Services

The airport offers a children's play area and a space for nursing infants.

Other Services

Travel agency, petrol station, drinking fountains, lottery, defibrillators, workspaces, and conference rooms at the nearby Holiday Inn Express.

How to get into a lounge

  1. Lounge membership: programs like Priority Pass give access to independent lounges in many airports, for an annual fee or per visit.
  2. Credit cards: some premium cards include lounge visits. Check whether your card covers the lounges at BIO and how many guests you can bring.
  3. Ticket or status: business and first class tickets, and frequent flyer status with an airline or its alliance, usually give access to the airline's lounges.
  4. Day pass: many lounges sell entry at the door when there is space. Prices and rules vary.

Long layover? See hotels and overnight stay. Need help moving around the airport? See special assistance at BIO.

Frequently asked questions

Can I use a lounge at Bilbao airport (BIO) without a business class ticket?

Usually yes: many lounges accept lounge memberships such as Priority Pass, some premium credit cards, airline status or a paid day pass at the door. Each lounge sets its own rules, so check the conditions of the one you want to use.

German Giudici

Content written by

Creator of the Aeropuertos del Mundo website network since 2007.