FAQs
Ottawa (YOW) airport

The fastest option is to use the O-Train (Line 4), which connects the terminal with South Keys station in 8 minutes, allowing transfers to Line 2 toward downtown. You can also take the OC Transpo Route 105 bus, which operates 24 hours a day and connects with key stations such as Hurdman and St-Laurent.

Once you request your ride through the app, head to the arrivals level (Level 1). The designated passenger pick-up point is located outside between columns 12 and 13.

Yes, Ottawa Airport offers free Wi-Fi access throughout all terminal areas. Simply select the airport’s official network from your device settings to start browsing.

Yes, the Alt Hotel Ottawa Airport is physically connected to the terminal building through a covered walkway on the departures level. This allows passengers to access the accommodation on foot within minutes without the need for external transportation.

Both services are managed by the PARS 2000 office, located on Level 1 (Arrivals). The counter operates 24 hours a day and provides baggage storage as well as lost-and-found services within the terminal.

Yes, it is possible, but you should keep in mind that security checkpoints close overnight. If you do not manage to pass through before closing time, you will need to remain in the public area (Level 3 is the most recommended for comfort). There are no 24-hour dining options except for vending machines, so it is advisable to purchase supplies before 10:00 pm.

The airport participates in the Hidden Disabilities Sunflower program. You can request a sunflower lanyard at PARS 2000 (Level 1, next to baggage carousel number 5) or at the parking office (Parkade, Level 1, south end) so staff can discreetly recognize that you may need additional assistance or more time during airport procedures.