Lounges, facilities and services at PUJ Airport

 VIP Lounges at Punta Cana airport (PUJ)

  Which VIP lounges are at Punta Cana airport (PUJ) and how to access them

Punta Cana International Airport has VIP lounges in both passenger terminals, offering exclusive services such as outdoor swimming pools overlooking the airport apron, showers, and relaxation areas before boarding.

Terminal A

VIP Lounge Punta Cana (near Gate 16): Located in the international departures area after security and passport control. It is open daily from 8:00 am to 10:00 pm (food service ends 30 minutes before closing). The maximum stay is 2 hours. Facilities include an outdoor swimming pool with towels, an outdoor smoking area, a children's play area, showers, air conditioning, snacks, Wi-Fi, and screens displaying flight information. Up to two complimentary alcoholic beverages (local brands) are included per adult. Children under 2 years old enter free of charge when accompanied by an adult. Smart casual dress code required.

VIP Lounge (near Gates 5 and 6): Located in the international departures area after security and passport control. It is open daily from 11:00 am to 6:30 pm. The maximum stay is 2 hours. This lounge does not admit minors. It features a separate smoking area, air conditioning, snacks, complimentary non-alcoholic and local alcoholic beverages (maximum two per adult; premium beverages available for an additional charge), Wi-Fi, and facilities for passengers with reduced mobility. Smart casual dress code applies.

Terminal B

VIP Lounge Punta Cana (near Gate 29): Located in the international departures area, after security and passport control and past the food court, on the second level. It operates daily from 8:00 am to 10:00 pm (food service ends 30 minutes before closing). The maximum stay is 2 hours. Facilities include an outdoor swimming pool with towels and views of the runway, a children's play area, a smoking area, showers, air conditioning, snacks, Wi-Fi, and two complimentary local alcoholic beverages per adult. Free admission for children under 2 years old. Smart casual dress code required.

VIP Lounge (near Gate 24): This operating lounge is located after passport control, security, and the restaurant area, on the third floor. It is open daily from 8:00 am to 10:00 pm. The maximum permitted stay is 2 hours. Its facilities include an outdoor smoking terrace, a children's area, showers, air conditioning, snacks, Wi-Fi, and two complimentary local alcoholic beverages per adult. Free admission for children under 2 years old when accompanied. Smart casual dress code applies.

Access Conditions

Access to these lounges is available to members of the Priority Pass, LoungeKey, and DragonPass programs, as well as authorized Diners Club cardholders, upon presenting the corresponding membership credential and a valid boarding pass for a departing flight from the airport. Access is also available through advance online booking or by paying the entrance fee directly at the lounge reception, subject to the capacity and occupancy restrictions of each facility.

 Facilities and other services

The airport offers a comprehensive range of commercial, financial, and passenger assistance services distributed throughout its two passenger terminals.

Financial Services and Connectivity

• ATMs: Located throughout the public areas and arrival halls of both terminals, operated by major local banks and dispensing cash in Dominican pesos (DOP) and U.S. dollars (USD).
• Currency Exchange Offices: International currency exchange branches in Terminals A and B, located both in the departure halls and in the arrival and customs areas.
• Wi-Fi Connection: Free wireless internet access available to passengers throughout all public areas and waiting rooms in the terminals.
• Charging Stations: Power outlets and USB ports for mobile devices located in seating areas near the boarding gates.

Dining

Both terminals have food courts and restaurants, including specialty coffee shops, international fast-food chains, bars, and à la carte restaurants. For the convenience of travelers on overnight flights or early connections, several options operate continuously 24 hours a day.

Shopping

The commercial offering includes duty-free shops located in the international departure and arrival areas, featuring perfumes, cosmetics, spirits, and tobacco products. There are also stores specializing in local handicrafts, larimar and amber jewelry, Dominican coffee, and cigars. Just a 5-minute drive from the airport is BlueMall Puntacana, a shopping center offering a wide variety of brand-name stores, dining options, and entertainment.

Baggage and Lost & Found

• Baggage Wrapping: Luggage protection and wrapping services available in the passenger check-in areas before security screening.
• Lost & Found: To report or recover belongings left behind in the terminals or security checkpoints, you can contact the customer service department at [email protected] or consult the instructions in the airport services section. Please note that if the item was lost onboard the aircraft or with checked baggage, the claim must be handled exclusively with the respective airline.

Other Services

• Medical Care and First Aid: 24-hour emergency medical service available to provide immediate assistance to passengers and visitors.
• Nursing Rooms: Private, quiet spaces equipped with armchairs and electrical outlets for breastfeeding mothers.
• Pharmacy: Stores offering over-the-counter medications, first-aid supplies, and personal care products.
• Smoking Areas: Designated outdoor areas and terraces for passengers before and after security screening.