Lounges, facilities and services at POP Airport

 Vip Lounges at Puerto Plata airport (POP)

  Which VIP lounges are at Puerto Plata airport (POP) and how to access them

Puerto Plata Airport offers exclusive and comfortable spaces designed to enhance the travel experience, both for departing passengers and those arriving at the terminal. These lounges are managed by the specialized operator Before Boarding.

Ámbar Lounge

It is located on the first level of the boarding area, after passing through security. The lounge remains open during commercial flight operating hours and provides a relaxed environment before departure.

• Services: Air conditioning, high-speed Wi-Fi, cable TV, charging stations for electronic devices, international newspapers, as well as a selection of refreshments, snacks, and alcoholic and non-alcoholic beverages.
• Access: Through Priority Pass, LoungeKey, DragonPass, or Diners Club memberships. Direct entry is also available by paying at the reception desk (approximately USD 50.00 per person).

Larimar Lounge

Located in the arrivals area, to the right of the arrivals walkway and before immigration and customs controls. This lounge is focused on expediting the entry process into the country. Available during flight operating hours.

• Services: Priority immigration and customs processing (Fast Track), personalized assistance, baggage collection assistance, air conditioning, Wi-Fi, television, and light catering with beverages.
• Access: Through Priority Pass, LoungeKey, DragonPass, or Diners Club memberships. Access is also available by paying at the door (approximately USD 60.00 per person). It is highly recommended to book the VIP arrivals service in advance through the official Before Boarding website.

 Facilities and other services

The airport offers a wide range of services to ensure passenger comfort during their time at the terminal, including financial, dining, and shopping options.

Financial Services

At the terminal, you will find a branch of Banco de Reservas (Banreservas), which operates Monday through Friday during extended business hours and on Saturdays until noon. There are also ATMs from various local banks and currency exchange offices (Globocambio) located both in the arrivals area and on the second level. These generally operate during the day and coincide with the busiest flight periods.

Internet Access

The airport provides free Wi-Fi access throughout all public areas and boarding lounges. Simply look for the airport network (_VINCI Airports Wi-Fi) and follow the connection instructions on the welcome portal.

Dining

The dining options include a food court on the second level (public area) with various fast-food options, cafés, and international cuisine. In the departures area, after passing through security, you will also find bars and food outlets offering light meals before boarding.

Shopping

The boarding area features Duty Free shops offering tax-free products such as liquor, tobacco, perfumes, and cosmetics. There are also stores selling local handicrafts, jewelry (especially amber and larimar), clothing, travel accessories, books, and magazines.

Baggage

• Luggage carts: Available free of charge for transporting luggage within the terminal.
• Baggage wrapping: Protective plastic wrapping is available in the check-in area during commercial flight departure hours.
• Lost and Found: The lost and found office is located on the second level. It is open Monday through Friday during daytime hours. For inquiries, you can contact [email protected] or call +1 809 412 5888 ext. 2225/2060.

Other Services

The airport has a medical clinic providing 24-hour first-aid assistance, as well as family restrooms equipped with baby-changing facilities.