Lounges, facilities and services (MAD)

Vip Lounges at Madrid Barajas airport (MAD)

 VIP LOUNGE PASS COVID-19 - Due to the current Coronavirus pandemic, the services and hours of the lounges may be subject to change as well as the capacity limit could be reduced. In turn, due to the changing situation, some rooms may even be temporarily closed.

 Which are the Vip lounges at Madrid Barajas airport (MAD) and how to access:

Terminal 1

Sala VIP Cibeles - Open 24 hours a day, on floor 2, between gates B26 and B29. Non-Schengen flights. Maximum stay: 3 hours. Terrace, catering, press, Wi-Fi, computers, air conditioning, conference facilities, TV, showers. Access: with Priority Pass, LoungeKey, DragonPass or Diners Club membership, through online booking or by paying at the door (€35.00).

Terminal 2

Sala VIP Puerta de Alcalá - Next to gate D62, available around the clock for Schengen flights. Maximum stay: 3 hours. Children's area, catering, press, Wi-Fi, meeting room, computers, fax, printers, rest area, showers, conference facilities, TV, air conditioning. Access: with Priority Pass, LoungeKey, DragonPass or Diners Club membership, through online booking or by paying at the door (€34.00).

Terminal 3

Sala VIP Puerta del Sol - For Schengen flights, from 5:00 am to 7:00 pm. It is on level 1, next to gate E69, and the maximum stay is 3 hours. Catering, press, Wi-Fi, computers, TV, air conditioning, showers. Access: with Priority Pass, LoungeKey, DragonPass or Diners Club membership, through online booking or by paying at the door (€34.00).

Terminal 4

Iberia Premium Lounge Dalí - North area, near the check-in counters of the air bridge, in front of the security control. Open from 5:45 am to 11:00 pm. Snacks, TV, computers, Wi-Fi, showers, newspapers and magazines, children's area, drinks, conference facilities. Access: with Iberia Plus Platinum or Gold membership, business class passengers from Iberia, first or business class passengers from Oneworld airlines, Emerald or Sapphire members.

Iberia Premium Lounge Velázquez - Available from 7:30 am to 5:30 pm in the central area of the satellite building. Beverages, showers, refreshments, TV, computers, Wi-Fi, conference facilities, private rooms, newspapers, magazines, children's area. Access: with Iberia Plus Platinum or Gold membership, business class passengers from Iberia, first or business class passengers from Oneworld airlines, Emerald or Sapphire members.

Neptuno Lounge - Reserved for non-Schengen flights, on level 2 of the satellite building. It opens around the clock (maximum stay: 3 hours). Games room, air conditioning, catering, press, computers, showers, conference facilities. Access: with Priority Pass, LoungeKey, DragonPass or Diners Club membership, through online booking or by paying at the door (€30.00).

Plaza Mayor - Situated on floor 1, for Schengen flights, open from 5:00 am to 10:00 pm. The maximum stay is 3 hours. Catering, press, Wi-Fi, computers, TV, air conditioning, conference facilities, showers. Access: with Priority Pass, LoungeKey, DragonPass or Diners Club membership, through online booking or by paying at the door (€34.00).

Sala Premium - Open from 7:00 am to 11:00 pm, in the International Arrivals Hall. Maximum stay: 4 hours. Catering, press, meeting and rest areas, showers, Wi-Fi, air conditioning, TV. Access: with DragonPass membership or by previous booking.  VIP LOUNGE PASS

Facilities and other services

Financial services

The airport has banks (Mondays through Fridays from 8:15 am to 2:15 pm), ATMs, currency exchange bureaus (24 hours a day), postal, fax and copying services, VIP lounges, plugs for electric devices, public telephones, internet kiosks and free Wi-Fi access. There are meeting rooms on the ground floor of Terminal 1 and on levels 0 and 2 of Terminal 2.

Food and Drinks

There is a great variety of restaurants, cafés, fast food outlets and bars scattered throughout all terminals. Barril Express Airport, Mahoudrid, McDonald's, Eating Point, Rodilla and Urban Grill are open 24 hours a day.

Which are the shopping options?

Duty-free shops, multi-stores, sweets, tobacco, jewellery, fashion and accessories, perfumes, cosmetics, electronics, sports goods, souvenirs, press.

Where to find the luggage wrapping service

Wrapping machines are located in the check-in area of terminals 1, 2 and 4.

Where is the lost and found office?

The lost and found offices are located in the Arrivals Hall of terminals 1 (Tel +34 913 936 119) and 4 (Tel +34 917 466 439), available from 7:00 am to 10:00 pm (e-mail: [email protected]).

Left luggage service at Adolfo Suarez Madrid airport

The luggage storage service is available in front of hall 2 of Terminal 1 (Tel +34 913 936 938 - 5:00 am to 10:00 pm), on floor 1 of Terminal 2 (Tel +34 913 544 385 - 8:00 am to 8:00 pm) and in the Arrivals Hall of Terminal 4 (Tel +34 917 466 065 - 5:00 am to 11:00 pm).

Are there luggage carts?

Luggage carts and porters available throughout all terminals and areas of the airport.

Other Services

Children's play areas, baby care facilities, prayer rooms, gas stations, first aid clinics, travel agencies, lotteries, pharmacies.