HERUpdated November 3, 2025

Frequently asked questions: Heraklion airport

Heraklion · Greece

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HER · FAQs

Questions about HER

Answers to the questions travelers ask most about Heraklion airport (HER). See also the airport guide for general information.

You can take Heraklion’s urban buses. Line 6 takes you to the city centre. The bus stop is located a few minutes' walk from the terminal.
Yes, taxis are available 24 hours a day in front of the arrivals hall. The vehicles are grey. It is recommended to agree the fare with the driver before starting the journey.
Yes, Heraklion Airport offers free and unlimited Wi-Fi in the food area and duty-free.
Yes, the airport has a luggage storage service that operates 24 hours a day, located in the parking area.
If you have lost a personal item at the airport, you must fill out the following online form to start the claim.
Yes, the airport has ATMs and currency exchange services for passengers.
Yes, you will find counters of several car rental companies in the arrivals hall of the terminal.
Yes, the airport has VIP lounges offering comfort and services for passengers. Opening hours and access conditions may vary.

More questions? Ask AERO, our 24/7 airport assistant.

German Giudici

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