Lounges, facilities and services (HAN)

Vip Lounges at Hanoi airport (HAN)

 VIP LOUNGE PASS COVID-19 - Due to the current Coronavirus pandemic, the services and hours of the lounges may be subject to change as well as the capacity limit could be reduced. In turn, due to the changing situation, some rooms may even be temporarily closed.

 Which are the Vip lounges at Hanoi airport (HAN) and how to access:

Terminal 1

Song Hong Premium Lounge - Available from 4:30 am to 11:00 pm on the third floor. Maximum stay: 3 hours. Smoking area, luggage storage, shoeshine, computers, air conditioning, drinks, Wi-Fi, TV, refreshments, showers, press, telephones, fax. Access: with Priority Pass, DragonPass or Diners Club membership, or by paying at the door.

Vietnam Airlines Lotus Lounge - Third floor, next to gate D, open from 4:00 am to 11:00 pm. Snacks, telephones, smoking area, Wi-Fi, newspapers and magazines, TV, computers, drinks, showers. Access: with DragonPass, LotusMiles Gold or Platinum membership, business class passengers from Vietnam Airlines and SkyTeam airlines, SkyTeam Elite Plus members.

Terminal 2

NIA Business Lounge - Fourth floor, above gate 31. Available from 7:00 am to 11:30 pm. Variety of European and Asian food, drinks, workstations, computers, Wi-Fi, newspapers and magazines, showers, smoking area. Access: by paying at the door.

Song Hong Business Lounge - Next to gate 28, on the fourth floor, open from 9:00 am to 1:00 pm, with a maximum stay of 3 hours. Smoking area, luggage storage, shoeshine, computers, air conditioning, drinks, Wi-Fi, TV, refreshments, showers, press, telephones, fax. Access: with Priority Pass, DragonPass or Diners Club membership, or by paying at the door.

Vietnam Airlines Lotus Lounge - Level 3, next to gate 28, open from 5:00 am to 1:00 am. Maximum stay: 2 hours. Printers, Wi-Fi, TV, showers, massage chairs, smoking area, air conditioning, fax, snacks, press, beverages, computers, telephones. Access: with DragonPass, LotusMiles Gold or Platinum membership, business class passengers from Vietnam Airlines and SkyTeam airlines, SkyTeam Elite Plus members.

 VIP LOUNGE PASS

Facilities and other services

The airport has a bank, currency exchange bureaus, ATMs, VIP rooms, plugs for electric devices and Wi-Fi access with no charge.

Food and Drinks

There are coffee shops, fast food outlets and restaurants before and after the security checkpoint in both terminals.

Shopping

Duty-free shops on the first and third floors of Terminal 2, in addition to retailers selling souvenirs, gifts, books.

Baggage

Free trolleys available in the Arrivals and Departures Halls. Secure wrapping on the second floor of Terminal 1, halls A, B and E, and on the third floor of Terminal 2. Luggage storage on the second floor of the east wing of Terminal 2 (Tel +84 435 876 599). In case of missing luggage, contact the security department (Tel +84 435 842 627) or the airport police (Tel +84 438 843 241).

Other Services

Baby changing room, children's playground, first aid clinics, drinking fountains.