List of Airlines at (HAN) airport

Terminal 1

VietJet Air (Tel +84 435 844 494)

Terminal 2

AirAsia (Tel +84 435 876 523 / 524 / 525)
Air France (Tel +84 903 472 358)
All Nippon Airways (Tel +84 435 876 004)
Asiana Airlines (Tel +84 435 844 132)
Cathay Dragon (Tel +84 438 865 241)
Cathay Pacific (Tel +84 906 063 188)
China Airlines (Tel +84 903 118 515 / 435 876 000)
China Southern Airlines (Tel +84 435 876 523 / 903 285 324 / 912 584 282)
EVA Air (Tel +84 912 570 966)
Hong Kong Airlines (Tel +84 917 291 895)
Japan Airlines (Tel +84 914 941 224 / 435 876 528)
Kenya Airways (Tel +84 913 563 279)
Korean Air (Tel +84 438 866 239)
Lao Airlines (Tel +84 904 254 217 / 169 214 6936)
Malaysia Airlines (Tel +84 435 876 629)
Qatar Airways (Tel +84 989 477 951 / 435 876 527)
SilkAir (Tel +84 438 865 545)
Singapore Airlines (Tel +84 912 398 276)
Thai Airways (Tel +84 438 840 530 / 904 033 322)
Uni Air (Tel +84 435 876 566)

Many passengers do not know who to consult or make a claim to some doubts that arise before or after traveling, or any inconvenience that may occur. Listed below are topics that need to be consulted, coordinated or resolved directly with the airline.   Check in procedure   Documentation and visa required   Baggage weight limits, restricted and prohibited Items   Baggage and excess billing rates   Requirements for minors traveling alone or without parents   Special passengers needing prior coordination with the airline: people with disabilities, reduced mobility and pregnant women   Lost, delayed or damaged baggage reclaim   Possible flight's changes of date or cancellations   Confirmation of flight schedules (departures or arrivals)   Flight status report (for possible delays, cancellations, rescheduling)   In case your airline reschedules your flight, coordinate with the company for possible compensation, due to extra nights accomodation, food, flight connection lost, etc. Remember that it is always advisable to have a traveler's assistance insurance, in case the airline does not respond to any inconvenience that might happen (baggage lost or damaged, cancellation or flight delay, etc.)