FAQs at (GYE) airport

Answers to the Frequently Asked Questions about Guayaquil airport (GYE)

Guayaquil airport (GYE)
In the Departures Hall, there is a lab from Veris (Tel +593 4 600 9600) where you can take an antigen test for COVID-19 for USD30.00. It operates Mondays through Fridays between 1:00 pm and 8:30 pm.

The Metrovía Metroexpress service stops right in front of the terminal and goes to the historic center, crossing the city from south to north. Ticket price: (0.30 USD).

The taxi and Uber fare range between 0.30 to 0.50 usd per km (between 3 and 4 USD to the city center). The terminal stop is exclusively for taxis, so if you choose UBER you will have to arrange the meeting point with the driver.

As a first requirement, you will need to have an accommodation reservation for every day that you are going to be on the island, in addition to the roundtrip plane ticket. Also during the check-in process, you must complete an entry form to the islands. Then you must go to the office of the Governing Council of the Galapagos Special Regime (located inside the airport – 5 am to 12 am) to deliver the form. There they will also check your luggage to make sure you are not carrying any of the restricted products (water, animal and vegetable derivatives, etc.). After the check, you will get the transit card by paying 20 USD (card or cash.

Once, landed at the Seymour Galapagos Airport, collect suitcases and pass the passport control, you must pay the National Park Entrance Fee in cash. Non-resident foreign tourists 100 USD (under 12 years old 50 USD) – Foreign non-resident tourists, but from one of the countries belonging to the Andean Community of Nations or Mercosur 50 USD (under 12 years old 25 USD). Non-resident foreign students or teachers registered 25 USD. For nationals or foreigners residing in Ecuador (USD 6 and USD 3 under 12 years old)

The SIM Store is located in the departure lounge and is open 24 hours a day, seven days a week. Tel +593 (9) 87232140.

Bluefon is located in the international pre-shipment zone, 24 hours a day. Tel +593 (9) 94454483

Wifi-to-go is located in the International Arrivals Hall, baggage claim area. Available 24 hours. Tel. +593 (9) 99906547

There are several services available 24 hours, including some shops, duty free, food options and cafeterias, as well as VIP lounges and luggage storage service. So your stay can be more comfortable. If the long layover is overnight, you can book for a night in a hotel nearby .

The Secure Wrap located in the Arrivals Hall (tel. +593 (4) 2169246) offers luggage storage and is available 24 hours a day. It also has a packing service from 2 pm to 10 pm.

If your luggage or personal effects were lost during the trip, you should check with the respective airline. If they were lost inside the airport terminal, you can contact the Security Department during administrative hours by calling +593 (4) 2169169 ext. 1148.

Global Exchange offers a 24-hour currency exchange service in the Arrivals and Departures Hall. In turn, both at arrivals and departures, there are several ATMs from various banks. And Banco Bolivariano has a branch service through the departure lounge window, from Monday to Friday, from 8:30 am to 1:30 pm and from 2:00 pm to 4:00 pm.

Farmacia Fybeca is located in the Arrivals Hall,
Monday to Friday from 06:30 to 22:00.

The agencies are in the departure lounge.

Tecnoviajes from Monday to Friday, from 7 am to 9 pm; Saturday and Sunday, from 10 am to 2 pm Tel +593 (4) 216-9196

E-Travia from Monday to Friday, from 09:30 to 19:00; Saturday and Sunday, from 11 am to 4 pm Tel +593 (4) 602-4003

Travel speed from Monday to Friday, from 08:00 to 20:00; Saturday and Sunday, from 9:30 am to 2:00 pm and from 3:00 pm to 6:30 pm Tel +593 (4) 601-6730


Worldwide situation. General considerations
Due to the advancement of vaccination worldwide, documentation and testing restrictions have been eliminated in many countries. In fact, in some countries, by presenting the complete vaccination certificate against Coronavirus, RT-PCR or antigen test results are no longer required, nor is a health affidavit form. In other cases, such as Mexico, some countries in Latin America and Europe, they do not require a vaccination certificate either.
However, we insist once again, that in the situation of constant changes, it is always important to ask and arrange details with the airline and, if necessary, with the Guayaquil airport (GYE) as well as, in the case of international flights, with the embassy or consulate near the final destination, and also with the countries involved for connecting flights, if any.

Latest updates: September 16, 2022

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