The airport is served by scheduled carriers including Air Canada, Porter Airlines, WestJet, and Flair Airlines (seasonally), along with regional carriers Bearskin Airlines, Wasaya Airways, and North Star Air flying to northern communities. In winter, vacation charters are offered by Sunwing, Air Canada Vacations, and WestJet Vacations.
The passenger terminal opens to the public daily at 3:00 am and remains open until the last scheduled flight arrives or departs for the night, typically around 1:30 am.
Thunder Bay Transit Route 3 (Memorial - Airport) connects the airport directly with City Hall Terminal, Intercity Shopping Centre, and Waterfront Terminal from 6:10 am until after midnight. Additionally, URIDE ridesharing and authorized taxis (Roach's Yellow Taxi and Diamond Lacey's Taxi) are available at the curbside.
Both short-term and long-term parking lots charge $3.00 CAD per hour, up to a daily maximum of $22.00 CAD. The long-term lot also includes electrical plug-in stalls for engine block heaters during the winter months.
No, Thunder Bay Airport does not have any airline lounges or VIP lounges affiliated with Priority Pass or DragonPass. Comfortable seating, charging points, and dining are available in the main departure lounge.
A 107-room Cambria Hotel is under construction on airport grounds adjacent to the terminal. In the meantime, accommodations such as the Valhalla Hotel & Conference Centre, Hampton Inn & Suites, and Best Western Crossroads are located within 2 km along Arthur Street, with direct courtesy phones available in baggage claim.