Lounges, facilities and services at SNU Airport

The airport features a dedicated airport lounge designed to provide enhanced privacy and personalized amenities prior to departure.

Departures Area

Abel Santamaría Airport VIP Lounge

Location: Located in the Departures Boarding Area (Sala de Última Espera - SUE), past the security and immigration checkpoints.

Services: Air-conditioned seating, dedicated check-in desks, expedited customs and immigration processing, open bar with domestic beverages, light snacks, television, and direct boarding coordination.

Access: Available by booking in advance through receptive tour operators or by paying an entry fee at the lounge reception desk upon arrival (subject to capacity). The lounge does not accept Western financial membership networks such as Priority Pass or LoungeKey.

Santa Clara Airport's passenger terminal offers essential amenities and services for traveler comfort and assistance.

Banking and Connectivity

• Currency Exchange and ATMs: In the arrivals area, a CADECA exchange bureau and automated teller machines (ATMs) are available for converting foreign currencies into Cuban Pesos (CUP).
• Wi-Fi: Wireless internet access is available terminal-wide through the Nauta (ETECSA) network. Connecting requires purchasing a prepaid scratch card for timed browsing.
• Telecommunications: Public telephone booths are available in common passenger concourses for domestic and international calling.

Food and Beverages

Past security checkpoints in the departures lounge, there is a snack bar and café offering hot coffee, cold drinks, and light meals. Outside the arrivals exit, small kiosk stalls and vending machines offer refreshments and snacks.

Shopping and Duty-Free

After security and passport control, a duty-free shop carries classic Cuban export goods, including Havana rums, premium cigars, local coffee, and confectionery, alongside souvenirs and crafts.

Baggage Services

There are no luggage storage lockers or left-luggage facilities at the airport. In the event of delayed, missing, or damaged baggage, report directly to your airline's representative or the ground handling desk located in the baggage reclaim hall.

Other Services

The airport features an emergency first-aid station, travel agency counters, a postal desk, and a designated indoor smoking lounge in the departures area.