Lounges, facilities and services at MEL Airport

 Vip Lounges at Melbourne airport (MEL)

  Which VIP lounges are at Melbourne airport (MEL) and how to access them

Melbourne Airport offers a wide range of lounges across all its terminals, providing options for both domestic and international travellers. These spaces offer services focused on comfort, work and relaxation before your flight.

Terminal 1

• Qantas Club: Located on level 1, after security. It offers refreshments, a bar, showers, Wi-Fi, a children’s area and press. Access is available to Qantas Club members, Qantas business class passengers, and Gold status or above members in Oneworld airline programmes.
• Qantas Business Lounge: Located next to the Qantas Club, this lounge is exclusive to Qantas business class passengers and Platinum or higher members of selected loyalty programmes.

Terminal 2

• Air New Zealand International Lounge: Located after security and immigration. It features a buffet, bar, Wi-Fi, workstations and showers. Access for Air New Zealand business class passengers, Star Alliance Gold members and Koru members.
• American Express The Centurion Lounge: Located opposite Gate 7. It offers local cuisine, Wi-Fi and a buffet. Access is exclusive to American Express Platinum and Centurion cardholders.
• Marhaba Lounge: Located on level 3, between gates 9 and 11. It features a buffet, bar, showers and Wi-Fi. Access is available via Priority Pass, LoungeKey, DragonPass, Diners Club, LoungeMe or TAV Passport, or by direct payment at reception.
• Plaza Premium Lounge: Located next to Gate 9. It offers refreshments, relaxation areas and business facilities. Access is available to Priority Pass, LoungeKey, DragonPass, Diners Club members or by prior booking.
• Qantas International Lounges (First and Business): Located on level 1 near gates 5–11. The First lounge includes à la carte dining and a spa, while the Business lounge offers a buffet and premium bar. Access is based on travel class and Qantas or Oneworld status.
• Singapore Airlines SilverKris Lounge: Located on level 1. It provides international cuisine, showers and work areas. Access for Singapore Airlines business class passengers and Star Alliance Gold members.
• The Emirates Lounge: Located on level 3 near Gate 10. It offers gourmet cuisine and showers. Reserved for Emirates first and business class passengers and Skywards Gold or Platinum members.
• The House (Aspire): Located above Gate 10. It features an à la carte menu, bar and showers. Available for Etihad Airways passengers and through programmes such as Priority Pass, LoungeKey, DragonPass, Diners Club or pay at the door.

Terminal 3

• Virgin Australia Lounge: Located to the right after security. It offers a buffet, bar, showers and business facilities. Access is available to Virgin Australia business class passengers, Velocity Gold and Platinum members, or by purchasing a day pass subject to availability.

Terminal 4

• Rex Lounge: Located near Gate 30. It offers a quiet environment with refreshments and Wi-Fi. Access is available to Rex programme members and users of Priority Pass and LoungeKey networks.

 Facilities and other services

The airport offers a comprehensive range of services designed to meet travellers’ needs 24 hours a day. From free Wi-Fi connectivity across all terminals to relaxation areas and medical assistance, the facility ensures a comfortable experience while waiting.

Financial Services

• ATMs: Located throughout the departure and arrival levels of all terminals.
• Currency exchange: The company Travelex operates counters in Terminal 2, open 24 hours in both arrivals and departures areas, providing services in multiple currencies.

Dining

The dining options are highly varied, including cafés, wine bars, international restaurants and fast-food outlets. In Terminal 2, notable options include Brunetti Classico, Pickett's Deli & Rotisserie and Hudsons Coffee, which often operate extended or 24-hour schedules. In the domestic terminals, there are McDonald's outlets and various cafés that cover much of the daily operation.

Shopping

International passengers in Terminal 2 have access to duty-free shops offering a wide range of luxury goods, perfumes, spirits and tobacco. In addition, throughout the airport there are shops selling fashion, accessories, travel items, electronics, pharmacies and convenience stores with newspapers and local souvenirs.

Baggage

• Protective wrapping: Available at the departure level of Terminal 2.
• Storage and left luggage: The service is managed by Smarte Carte. Storage points are located on the ground floor of Terminal 2 (International Arrivals) and on the ground floor of the Terminal 4 transport centre.
• Lost property: If you have lost an item in public areas or terminals, you must complete the official lost property form. If the item was lost onboard an aircraft, you should contact your airline directly.

Other Services

• Medical care: The MyClinic medical centre is located on Level 1 of Terminal 1 and offers general healthcare and pharmacy services.
• Prayer rooms: Dedicated spaces for meditation and worship in Terminals 2 and 3.
• Showers: Available to the general public on Level 2 of Terminal 2 international departures.
• Baby care: Nursing rooms and baby-changing facilities are available in all terminals.

For meetings and conferences, the ParkRoyal Melbourne Airport hotel, directly connected to the terminals via pedestrian walkways, offers extensive executive facilities.