CDGUpdated November 21, 2025

Frequently asked questions: Paris Charles de Gaulle airport

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CDG · FAQs

Quick answers about Paris Charles de Gaulle airport (CDG)

Questions about CDG

Answers to the questions travelers ask most about Paris Charles de Gaulle airport (CDG). See also the airport guide for general information.

The most efficient option is the RER B train, which directly connects the airport with several central Paris stations such as Gare du Nord, Châtelet-Les Halles and Denfert-Rochereau. There are also Roissybus coaches, as well as taxis and private hire services (Uber, Bolt, etc.).
For international flights departing from Charles de Gaulle Airport, it is recommended to arrive at least 3 hours before your scheduled departure time to allow enough time for check-in, security screening and reaching your boarding gate.
Yes, Charles de Gaulle Airport offers free and unlimited Wi-Fi access. You can connect to the "WIFI-AIRPORT" network at no cost throughout all terminals.
Yes, Charles de Gaulle has several hotels directly connected to or very close to the terminals, such as YOTELAIR (in Terminal 2E), Sheraton Paris Charles de Gaulle Airport Hotel, Pullman Paris Roissy CDG Airport, among others. Many of them offer a free shuttle service.
The airport uses an automated transport system called CDGVAL (a free light rail service) that connects all terminals (1, 2 and 3), the RER stations and car parks. It operates frequently and efficiently.
Yes, the airport offers a luggage storage service operated by Bagages du Monde. It is located in Terminal 2, near the TGV/RER station. This service allows you to store luggage by the hour or by the day.
If you lose your checked luggage, you should contact your airline directly at the arrivals desk or through their customer service. For items lost within the airport, please fill out the following online form.
Yes, you will find several Travelex currency exchange offices and ATMs from various banks located throughout all terminals.

More questions? Ask AERO, our 24/7 airport assistant.

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