List of Airlines at JNB Airport

Many passengers do not know who to contact or how to file a complaint when doubts or problems arise before or after a trip. Below are the key topics that should be checked, coordinated or resolved directly with the airline, ideally well in advance.   Check-in process and documentation (passport validity)   Luggage limits, prohibited items and cabin baggage rules in Europe   Checked baggage fees and excess baggage fees (always read the fine print)   Requirements for minors traveling without their parents   Travel coordination for passengers with disabilities, reduced mobility, and pregnant women (by week)   Claims for cancellations, delays or denied boarding (EU rules)   Traveling with pets (cabin or cargo hold) and guide dogs   Possible changes to travel dates or cancellations by the passenger (check whether your fare allows a full refund or only a voucher)   Flight schedule confirmation and flight status (delays, cancellations, rescheduling)   If the airline moves your flight to another day, ask about assistance and compensation (hotel, meals and missed connecting flights)

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