FAQs
New Delhi (DEL) airport

The fastest option is the Airport Express Line (Orange Line) of the metro, which connects Terminal 3 with New Delhi Railway Station in around 23 minutes. If you are at Terminal 1, you can use the Magenta Line to travel towards the southern part of the city and connect with other lines.

There is a free shuttle bus service for transit passengers connecting Terminals 1, 2 and 3 every 20 minutes. You must present a valid airline ticket to use the service free of charge. Pick-up points are clearly signposted in the arrivals areas of each terminal.

Uber, Ola and Rapido all operate at the airport. At Terminal 3, you should head to Level 0 of the multi-level car park (MLCP). At Terminals 1 and 2, pick-up points are located in designated areas outside the arrivals halls.

Yes, the airport offers free Wi-Fi through the "GMR FREE WIFI" network. It generally requires a mobile phone number to receive an access code (OTP). If you are an international traveller without roaming, you can request an access code at the information desks by presenting your passport.

In the international arrivals area of Terminal 3, you will find kiosks from operators such as Airtel and Jio offering SIM cards specifically for tourists. You will need your passport and a recent photograph (in some cases, they can take one on site) for activation.

Yes, the baggage storage service operates 24 hours a day and is located in the Terminal 3 connector building (near the metro station). You can leave your bags for a few hours or several days after passing through a security check.

Yes, there are currency exchange counters open 24 hours a day in the arrivals and boarding areas of Terminals 3 and 2. You will also find cash machines from various banks in the public areas of all terminals.

For missing checked baggage, you should contact your airline before leaving the customs area. For items forgotten within the terminals, you can complete the official form or send an email to [email protected].