FAQs
Abu Dhabi (AUH) airport

The most direct options are the Abu Dhabi Mobility buses, specifically routes A1 and A2, which connect Terminal A with the city centre 24 hours a day. To travel, you must purchase a Hafilat smart card from the vending machines in the arrivals hall, as drivers do not accept cash payments.

Yes, the AUH Express service provides direct transfers from Terminal A to Ibn Battuta Mall in Dubai. It operates 24 hours a day with departures every hour, and the journey takes approximately 90 minutes. Tickets can be purchased at the dedicated counter in the arrivals area.

Uber, Careem and YANGO all operate at the airport. After requesting your vehicle through the app, proceed to the designated ride-hailing pick-up areas, which are clearly signposted outside the arrivals level of Terminal A.

Yes, the airport provides free, unlimited and high-speed Wi-Fi throughout all areas of Terminal A. Simply connect to the airport's official network and follow the on-screen instructions on your device.

Tourist SIM cards can be purchased from Etisalat, Du and Virgin Mobile shops located in the public arrivals area of Terminal A, available 24 hours a day.

Yes, there is a luggage storage and left-luggage service operating 24 hours a day. It is located on Level 0 (Arrivals) of Terminal A. Protective baggage wrapping services are also available there.

For items lost within the terminal, you should contact customer services through the official lost property portal. If you left something on board an aircraft, you should contact your airline's baggage office directly.

You will find several Travelex currency exchange counters and numerous cash machines located throughout both the departures and arrivals areas, operating 24 hours a day.