NOUUpdated April 17, 2026

Lounges, facilities and services at La Tontouta International airport

Nouméa · New Caledonia

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NOU · Lounges & services

VIP lounges at NOU

Which VIP lounges are at La Tontouta International airport (NOU), where they are and how to get in. See also the airport guide for general information.

The airport offers an exclusive waiting experience through its main lounge, designed to provide comfort and premium services to international travellers before departure.

Aircalin Hibiscus Lounge

It is located on the second level of the departure area, accessible by stairs or lift immediately after security and passport control. The lounge opens 2.5 hours before flights to Singapore and Papeete, and 2 hours before flights to Sydney, Brisbane, Auckland, Wallis, Nadi and Port Vila.

Included services: Buffet featuring pastries, verrines, canapés and petits fours; wines (the same as those served onboard), Kusmi Tea teas and infusions, espresso machines, Wi-Fi connection, computers, television screens, newspapers and magazines, and power outlets for electronic devices at the seating areas.

Access: Aircalin Hibiscus Class passengers, Flying Blue members with Gold, Platinum or Club 2000 status.

Private VIP area: At the end of the lounge there is an area that can be converted into a private VIP lounge if required.

Opening hours and access conditions can change at any time. Check with the lounge before you go.

Lounge access with Priority Pass

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Facilities and services

La Tontouta Airport offers a range of essential services to ensure travellers’ comfort during their time in the terminal.

Banking services

A branch of BCI (Banque Calédonienne d'Investissement) is available in the public hall, operating in line with international flight schedules. In addition, there are ATMs accessible 24 hours a day.

Communications

Wi-Fi: The airport provides a free and unlimited wireless internet connection service throughout all public and departure areas.

Mobile telephony: In the arrivals area there is an OPT-NC (Office des Postes et Télécommunications) desk where passengers can purchase local SIM cards, top-ups and telephony services.

Food and drink

The terminal offers dining options suited to different needs. In the public area (level 1) there is the restaurant and bar Le Constellation, ideal for full meals. In the departure lounge, the café Le Saint-Exupéry offers a selection of snacks, sandwiches and beverages for passengers waiting for their flight.

Shopping

Passengers can find Relay stores in both the public hall and the restricted area, offering newspapers, books, travel items and souvenirs. In the international departures area there is the Aelia Duty Free shop, which offers tax-free products such as perfumes, cosmetics, spirits and tobacco.

Baggage

In the event of lost, delayed or damaged checked luggage, passengers should contact their airline staff directly at the counters located in the baggage reclaim hall.

Other services

The terminal includes a post box in the main hall, baby-changing facilities in the restrooms and public-access showers located in the departure area, allowing travellers to freshen up before long-haul flights.

How to get into a lounge

  1. Lounge membership: programs like Priority Pass give access to independent lounges in many airports, for an annual fee or per visit.
  2. Credit cards: some premium cards include lounge visits. Check whether your card covers the lounges at NOU and how many guests you can bring.
  3. Ticket or status: business and first class tickets, and frequent flyer status with an airline or its alliance, usually give access to the airline's lounges.
  4. Day pass: many lounges sell entry at the door when there is space. Prices and rules vary.

Long layover? See hotels and overnight stay. Need help moving around the airport? See special assistance at NOU.

Frequently asked questions

Can I use a lounge at La Tontouta International airport (NOU) without a business class ticket?

Usually yes: many lounges accept lounge memberships such as Priority Pass, some premium credit cards, airline status or a paid day pass at the door. Each lounge sets its own rules, so check the conditions of the one you want to use.

German Giudici

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