New Orleans airport (MSY)

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Passenger guide, data, flight status: departures, arrivals, airlines, facilities and services, transportation, car rental, parking, staying overnight, accessibility for special passengers and reviews.

 
New Orleans airport (MSY)

Louis Armstrong New Orleans International Airport, opened on May, 1946, is the largest in the state of Louisiana and one of the safest in the country. It operates with domestic flights and international destinations in Canada, Mexico, Panama, the Caribbean, the United Kingdom and Germany.

Official Website: flymsy.com
Number of Terminals - 2 - East Terminal and West Terminal, connected through the ticketing hall and open 24 hours a day.
Annual passenger traffic: 12 million passengers went through it in 2017.
Tel: +1 504 303 7500. Ground transportation information: Tel +1 504 303 7590. There is a customer service center on the second level of concourse C, available from 5:00 am to 9:00 pm (Tel +1 504 303 7792).

Location

The airport is located 16 km (10 miles) to the west of New Orleans.

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Car rental companies

Car rental counters are located in a separate facility outside the baggage reclaim area of the West Terminal.

Alamo (Tel +1 800 462 5266 - Monday to Wednesday and Saturdays from 7:00 am to 0:00, the rest of the days from 7:00 am to 1:00 am)
Avis (Tel +1 800 331 1212 - 24 hours a day)
Budget (Tel +1 800 527 0700 - 24 hours a day)
Dollar (Tel +1 800 800 4000 - 24 hours a day)
Enterprise (Tel +1 800 736 8222 - 6:00 am to 0:00 am)
Hertz (Tel +1 800 654 3131 - 24 hours a day)
National (Tel +1 800 227 7368 - 24 hours a day)
Payless (Tel +1 800 729 5377 - 7:00 am to 11:00 pm)
Thrifty (Tel +1 800 847 4389 - 4:00 am to 1:00 am)

 

Car rental search

What services does New Orleans airport (MSY) facilities include

The airport has a bank (Mondays through Fridays from 9:00 am to 5:00 pm), currency exchange bureau (Mondays through Fridays from 7:00 am to 8:00 pm, Saturdays from 8:00 am to 7:00 pm, Sundays from 9:00 am to 7:00 pm), ATMs, post office, plugs for electronic devices and Wi-Fi access free of charge. In the West Terminal there is a business center with fax and photocopying services, while the nearby Hilton hotel has meeting rooms. The Delta Sky Club lounge is situated next to gate 4 of concourse D and opens from 4:45 am to 7:15 pm (Saturdays until 6:30 pm); it provides Wi-Fi, plugs for electric devices, reading material, food, bar (access with Delta Sky Club membership, first or business class passengers from Delta Air Lines and SkyTeam airlines, SkyTeam Elite Plus members, American Express Platinum or Centurion credit card holders, or by paying at the door - USD59.00).

Food and Drinks- There are several restaurants, fast food outlets, coffee shops and bars scattered throughout the enclosure.
Shopping- Duty-free articles next to the security checkpoint. Throughout the terminals there are newsagents, gift shops, bookstores, electronics, clothing, cosmetics.
Baggage- The lost and found office is situated on the upper level of concourse C and operates Mondays through Fridays between 8:00 am and 5:00 pm (Tel +1 504 303 7790; online form).
Other Services- Nursing rooms, shoeshine, photo booth.

 

Parking services at New Orleans airport (MSY)

There are short- and long-term sectors. At the airport's entrance there is also a passenger pick-up zone (Cell Phone Lot), free for 1 hour. More information: Tel +1 504 464 0204. Rates

Short-Term Parking Garage- Multi-storey facility directly in front of the main building.
Long-Term Parking Garage- Situated behind the previous sector.
Credit Card Lot- Car park for long stays adjacent to the car rental area.

 

Services for passengers with special needs

The enclosure has ramps and adapted telephones for the hearing-impaired, lifts and accessible toilets. If you should require wheelchairs or special assistance, contact your airline in advance.