Passenger guide - São Paulo Guarulhos airport (GRU) 

Data, facilities and services, transportation, car rental, parking, staying overnight, disabled passengers, reviews and flight status.
 
 
 
São Paulo Guarulhos airport (GRU)

São Paulo/Guarulhos - Governador André Franco Montoro International Airport, also known as Cumbica Airport and opened on January 20, 1985, is the busiest regarding international flights not only in Brazil, but in all South America, as several long distance flights make a stopover there. It operates with destinations in America, Europe, the Middle East, Africa and Asia.

Official Website: gru.com.br
Number of Terminals - 3 - Terminals 1 (domestic flights), 2 (flights inside Latin America) and 3 (intercontinental flights). Open 24 hours a day. Free shuttles stop every 15-30 minutes next to the Arrivals area of each terminal.
Annual passenger traffic: 37.8 million passengers went through it in 2017.
Tel: +55 11 2445 2945. Information counters, available 24 hours a day, are located on the mezzanine level of Terminal 3 and at the entrance to the connecting hallway of Terminal 2.

 

  Location

The airport is located 25 km (18 miles) to the northeast of the city of São Paulo.

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Car rental desks are located in the Arrivals Halls of terminals 2 and 3 and operate 24 hours a day.

Avis/Budget (Tel +55 11 2445 4345 / 7409)
Hertz (Tel +55 11 2445 2107 / 2801 / 7489)
Localiza (Tel +55 11 2445 2133)
Movida (Tel +55 11 2445 4638)
Unidas (Tel +55 11 2445 4771 / 2113)

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The airport has ATMs, currency exchange bureaus (24 hours a day), post office, VIP lounges, mobile phone services and free Wi-Fi access for one hour.

Food and Drinks

- There is a large selection of restaurants, fast food outlets, icecream stores, cafés and bars in the three terminals. Some options are open 24 hours a day.

Shopping

- Duty-free goods in the Departures Hall of all terminals. There is also a supermarket in Terminal 2 and shops selling handicrafts, souvenirs, electronics, clothing, accessories, newsagents, bookstores, flower shops, jewelleries, perfumes.

Baggage

- Secure plastic wrapping from 6:30 am to 11:00 pm on the mezzanine floor of Terminal 3 (Tel +55 11 2445 7838). Lockers available in the Arrivals Hall of Terminal 2 and on the ground floor of the multi-storey car park (Tel +55 11 2445 7667 / 2501). Lost and found office on the Departures level of Terminal 3, from 6:30 am to 10:30 pm (email: [email protected]).

Other Services

- Massage parlour, pharmacies, baby care facilities, massage salon, prayer room, travel agencies.

 
 

Bus

There is a wide offer of services to the city centre and several locations. Journey time to downtown São Paulo is around 50 minutes.
Azul Linhas Aéreas offers its passengers free transfers, presenting the boarding pass or ticket reservation.
In addition, GOL and LATAM offer transfer services for passengers in connection with Congonhas Airport.
Airport Bus Service EMTU (Tel +55 800 770 2287 / 11 2445 2430) - Congonhas Airport, Praça da República, Tietê, Barra Funda, Itaim Bibi, Paulista/Augusta Av. hotels circuit, Tatuapé Metro Station.
Transurbano Guarulhos (Tel +55 800 559 499) - Line 331: Cecap Terminal; 488: Airport Round-trip; S172: International Shopping, Praça dos Estudantes.
Lirabus / VB Transportes (Tel +55 19 3733 5000 / 11 2445 3506) - Largo do Pará and Campinas, from 6:00 am to 11:00 pm.
Litorânea (Tel +55 800 285 3047 / 11 3775 3850) - Bertioga, São Sebastião, Maresias, Boiçucanga, Barra do Uma, Riviera, Caraguatatuba, Ubatuba, between 6:00 am and 10:30 pm.
Viação Cometa (Tel +55 11 4004 9600) - Santos, São Vicente, Praia Grande, Sorocaba.

Train

- Next to Terminal 1 there is a station from CPTM (Tel +55 11 3117 7094) where you can board line 13-Jade, linking the airport with Engenheiro Gourlat Station. Here, you can make a combination with line 12-Safira, heading for Tatuapé and Brás, in downtown São Paulo.

Taxi

- Guarucoop (Tel +55 11 2440 7070) has exclusive rights to operate at the airport. Cabs are air-conditioned and metered and are available 24 hours a day from the Arrivals area of terminals 1, 2 and 3. The trip to the city centre takes between 30 and 60 minutes, depending on traffic.

Timetables and rates

 
 

In the west sector of the Domestic Arrivals area of Terminal 2 is found the Fast Sleep Guarulhos (Tel +55 11 2445 2356), a transit hotel with individual capsules, while on the first floor of Terminal 3 is situated the TRYP by Wyndham São Paulo Guarulhos Airport (Tel +55 11 2445 8100). Other accommodations nearby provide complimentary transfer services for their guests. São Paulo Airport Marriott Hotel (Tel +55 11 2468 6999), Sleep Inn Guarulhos (Tel +55 11 4280 4660), Hotel Matiz Guarulhos Aeroporto (Tel +55 11 3411 7000), Hotel Villa Real (Tel +55 11 2402 1060), Pullman São Paulo Guarulhos Airport (Tel +55 11 2124 5800), Pousada Sognares (Tel +55 11 2405 1235), Hotel Colt (Tel +55 11 2412 6209), Hotel St. Daniel (Tel +55 11 2446 1061).

 
 

The enclosure parking lots are located next to the terminals and have short- and long-term spaces, night surveillance, 24-hour mechanical service and valet parking (only in Terminal 3). They operate around the clock. More information: Tel +55 800 105 560. Fares and reservations

Economy - Budget area next to Terminal 3 and the cargo terminal.
Standard - Outdoor lots situated near the three terminals.
Premium / Edifício Garagem - Covered spaces next to terminals 2 and 3.

 
 

Facilities at the airport include elevators, ramps, adapted toilets and telephones. Passengers requiring special assistance or wheelchairs should inform their airline about their particular needs in advance.

 
 
Latest updates: September, 17, 2018
 
 
  See also: