Facilities at Auckland airport (AKL)

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VIP areas, business and financial installations, food, luggage, shopping and miscellaneous facilities.

Vip Lounges and other services

 
 VIP LOUNGE PASS
 

Air New Zealand Domestic Lounge - On the first floor of the Domestic Terminal, opposite gate 33. Open since one hour before the first flight until the last. Buffet, snacks, bar, Wi-Fi, work and charging stations, photocopiers, printers, newspapers, magazines, TV, children's area, showers. Access: with Koru Club, Airpoints Gold or Elite membership, business class passengers from Air New Zealand, first or business class passengers from Star Alliance airlines, Star Alliance Gold members.

Air New Zealand Regional Lounge - On the eastern end of the Domestic Terminal, open since one hour before the first flight. Snacks, bar, Wi-Fi, workstations, newspapers, magazines, TV. Access: with Koru Club, Airpoints Gold or Elite membership, business class passengers from Air New Zealand, first or business class passengers from Star Alliance airlines, Star Alliance Gold members.

Air New Zealand International Lounge - It is located to the left of the security control of the International Terminal and opens from 4:30 am until the last flight departure. Food, refreshments, bar, Wi-Fi, computers, printers, newspapers, magazines, TV, showers. Access: with Koru Club, Airpoints Gold or Elite membership, business class passengers from Air New Zealand, first or business class passengers from Star Alliance airlines, Star Alliance Gold members.

Emirates Lounge - Open from 2:30 pm to 7:30 pm and found on the upper floor of the International Terminal. Gourmet cuisine, beverages, Wi-Fi, showers. Access: with Skywards Gold or Platinum membership, first or business class passengers from Emirates.

Qantas International Lounge - Situated on level 2 of the International Terminal and available from 4:00 am until the last service from Qantas or Emirates. Food, drinks, Wi-Fi, newspapers, magazines. Access: with Qantas Platinum One, Platinum Frequent Flyer, Gold Frequent Flyer, Qantas Club, Emirates Platinum or Gold Skyward membership, first or business class passengers from Qantas, Emirates and Oneworld airlines, Emerald or Sapphire members.

Strata Lounge - Available from 6:00 am to 1:00 am on level 2 of the International Terminal. Maximum stay: 3 hours. Computers, refreshments, showers, newspapers and magazines, Wi-Fi, TV, air conditioning, beverages, fax. Access: with Priority Pass, DragonPass or Diners Club membership, or by paying at the door.

 
 VIP LOUNGE PASS
 
 

Facilities and other services

The airport has ATMs, currency exchange bureaus (4:00 am to 0:30 am), postboxes, VIP lounges, fax, printing and mobile phone services, public telephones and Wi-Fi with no charge for 45 minutes. In the Domestic Terminal there are meeting rooms for hire.

Food and Drinks- Both terminals have restaurants, cafés, bars, confectioneries and fast food outlets. Espresso Bar, on the first floor of the International Terminal, and Long White Café and Take Home, on the ground floor, open 24 hours a day.
Shopping- There is a great variety of options, with duty-free items on the first floor of the International Terminal and retailers selling regional products, apparel, sport goods, electronics, perfumes, gifts, spirits, art, cosmetics, jewellery, books, accessories, newsagents, sweets. Convenience stores in the public area.
Baggage- Trolleys available for free throughout both terminals. Secure wrapping and left luggage services in the Arrivals and Departures areas of the International Terminal, from 3:45 am to 11:15 pm (Tel +64 9257 3322 / 3311). Lost and found office in the operations building, behind the International Terminal, from Monday to Friday between 8:00 am and 4:30 pm (Tel +64 800 247 7678).
Other Services- Medical center, pharmacies, baby care rooms, travel agency, showers, chapel, smoking lounge.

Latest updates: April 26, 2018

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